3743 Boston Rd
Bronx, NY 10466

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Sales: 718-515-1111

Used Cars: 718-515-1111

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Teddy Volkswagen

Overall Rating:

3.6 (out of 5)

82% recommend this dealer

133 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

If you care about your car, you have never had service

Reviewed by Queen D from NYMay 19, 2025

If you care about your car, you have never had service done at this location. After leaving this location, we got a big bill and took our car elsewhere because of the attitude and disrespect we encountered at the Teddy Volkswagen Bronx. The service advisers are so incompetent and rude that you wouldn’t want to leave your vehicle there. The new Service manager, Michael, is as inept as his crew. Go to Manhattan or Brooklyn!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

I had an outstanding experience at Teddy Volkswagen in

Reviewed by CScr from New York, NYJanuary 29, 2025

I had an outstanding experience at Teddy Volkswagen in the Bronx. I worked with Marco Buritica, Homero, and Carlos V to get a recall on the driver’s side airbag fixed, and their service was nothing short of exceptional. Each of them was exceedingly helpful, attentive, and patient, making the entire process smooth and stress-free. Their professionalism and dedication to customer satisfaction truly stood out. From the moment I arrived, they took the time to explain everything clearly, ensured I was comfortable, and kept me informed throughout the process. Additionally, I had a concern about a rear light issue, and one of the service workers went above and beyond the call of duty to assist me. Not only did they take the time to diagnose the problem, but they also provided clear explanations and potential solutions without any pressure. It’s rare to find such genuine care and dedication in a service department, and I was truly impressed by their willingness to go the extra mile. Whether it was answering my questions thoroughly or ensuring my vehicle was in the best possible condition before I left, the entire team exceeded my expectations. What impressed me even more was the efficiency of the service—I was in and out in under an hour! Many dealerships take hours, if not the entire day, to complete recall-related repairs, but Teddy Volkswagen’s service team worked with precision and urgency without compromising quality. It was clear that they respect their customers’ time and strive to provide a seamless, hassle-free experience. I highly recommend the service department at Teddy Volkswagen to anyone in need of vehicle maintenance or repairs. The combination of professionalism, expertise, and top-tier customer service makes this dealership stand out. Whether you're going in for a recall, routine maintenance, or a general concern about your vehicle, you can trust that you’ll be treated with the utmost care and efficiency. Five stars all the way! ⭐⭐⭐⭐⭐

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

I had a good experience, I did a buy back of my car

Reviewed by Melanie from Yonkers NYJanuary 27, 2025

I had a good experience, I did a buy back of my car lease,Doug and the team went above and beyond to make sure it all happened.I was really impressed with the professionalism that was shown. Thank you guys! And I’ll always be a loyal customer.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

About Teddy Volkswagen

TEDDY RANKS #1 in CUSTOMER SATISFACTION in the New York Metro area. Teddy Volkswagen is a dealership that truly believes in "exceeding clients' expectations for life" with a transparent and honest approach to client interaction. At Teddy Volkswagen you will find a large selection of new Volkswagens used vehicles and an unmatched commitment to customer service. We look forward to helping you find the great car you have been searching for.

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