1115 S Valley Dr
Las Cruces, NM 88005

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Sisbarro Volkswagen

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dont go

Reviewed by Toni from Las cruces,nmJune 11, 2022

I got my taos 4 months ago.. I got it with a rat stuck in dashboard complained to dealer was told i was crazy... The radio goes black or freezes randomly, you can hear clicking under steering wheel where feet are, the display changes by itself and u cant change it bc it freezes,got stuck at walmart for over 5 minutes bc it says cant find my key even though i had the key in front of the dashboard waving it around for over 5 minutes looking like a crackhead,had a few times says the rearview camera currently unavailable,had it turn off a few times at lights had to manually restart, replace the emission valve and pump due to failure,really bouncy and noise when driving,now my one rear brake on passenger side is completely gone and rotor is messed up and the dealership is blaming me telling me its unsafe to drive and wants me to sign a waiver to get vehicle back and tells me their is over 400 ppl waiting for them.... When i originally signed my contract in feb i traded in a car waited two weeks for them to pay off didnt happen called said it could take longer. Waited a month needed a new tempt tag asked y my other vehicle wasnt paid told they were redoing my contract at a lower rate but higher interest then the month before and was told before they couldnt redo the contract until i gave them the monthly payment for last month in cash for over $700. Had to fight with them to pay off other vehicle.the saleman nathan was nice

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 3

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Best experience of buying a new car

Reviewed by Lisa from Las Cruces NMMarch 10, 2022

I went to the dealership to test drive a Volkswagen Tiguan. Kevin was very knowledgeable about the car and easy going - never pushy! I was so impressed with the quality of the car that I purchased the only one they had. Negotiating the trade and overall deal with Mike was fair and a pleasant experience. This dealership has a great team vibe and everyone was friendly and introduced themselves and made me feel valued. If your looking for a Volkswagen this is an excellent dealership to deal with. Thumbs up to everyone!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Lisa, thank you for your kind words. We feel our service department is what makes Sisbarro Volkswagen special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Mike Tourtillott – General Manager – Sisbarro Volkswagen – (575) 524-3561

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Awesome staff

Reviewed by Ismael from Las Cruces, N MJune 13, 2017

Dan Tarro was well informed about The Bettle. He made our purchase awesome. I'd buy from him again and again....

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Sisbarro Volkswagen

Since opening our doors in Las Cruces in 1981 The Sisbarro Dealerships have sold more than 90000 new & pre-owned vehicles to buyers from eastern Arizona to west Texas and everywhere in between. Our import flagship Sisbarro Volkswagen is proud to be the only VW dealer in southern New Mexico. Our signature dealership arch welcomes customers and introduces them to a bright professional and friendly sales staff who will deal more & work harder to earn your new or used car business than any area dealer. Likewise our parts and service professionals are factory trained and certified to care for your car and truck any make and any model.

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