Volkswagen
New Car Dealership in Somerville, NJ
Overall Rating
4.1/5
Read dealer reviews
Open Road VW is an award winning dealership. We've received VW's most prestigious Customer 1st award for both sales and service excellence. Our service waiting area is complete with 4 flat screen TV's, complimentary coffee, tea, coco, water,fruit, danish, bagels etc. We are proud to offer complimentary loaner cars if needed, plus, free shuttle service and drop off and pick up for your convenience. Once your service is complete we wash and vacuum your vehicle free of charge as well.
Each and every sales and service consultant are VW certified and we guarantee your experience will exceed your expectations.
Need service for your new Volkswagen?
Volkswagen of Bridgewater's Volkswagen-trained mechanics can help.
Volkswagen of Bridgewater Reviews
Overall Rating
4.1/5
30 out of 40 people recommended this dealer
Despicable Business Practices
Reviewed by Anhwar Foust
in South River, New Jersey
November 21, 2019
There liars and try to manipulate you. I went to buy a car for my mom. Everything was fine until I started my financing with Anwar he is a liar and added unnecessary fees. Ran my credit from other banks that I didn't authorize. I'm already contacting the better business bureau.
Waste of time!
Reviewed by bwalton45
in South Coventry, PA
July 18, 2019
We had an awful experience at this dealership yesterday. After setting up an appointment to test drive a used vehicle and driving over 1.5 hours to see it, we showed up to a car that was filthy and with a non-working air conditioner (mind you, it was 95 degrees yesterday). We made the appointment to see the car two days in advance and it was obvious that no one made any effort to prepare the vehicle let alone ensure that the AC was working for the test drive. Obviously, it was a hard pass on the car and with that we were left to walk out of the dealership with nothing more than some advice about our potential trade-in and a few apologies. Most shockingly, we were not even offered to see any comparable automobiles. It didn't really seem like anyone was interested in making a sale. I make many of my purchases based on customer reviews, and I try to review both positive and negative experiences when I have them. A car is a big purchase, and I definitely would not have confidence in or recommend buying from VW of Bridgewater. Good luck!
Fantastic service department
Reviewed by Jake
in Staten Island , NY
May 01, 2017
My car was towed In last week and I dealt directly with the service manager Sita. It was great to hear that a majority of my repairs were covered under warranty. I love the free loaner car and they even detailed the vehicle for me. Great overall experience, 5 star treatment all the way.
