515 Route 17 South
Ramsey, NJ 07446

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Sales: 551-203-9164

Used Cars: 551-203-9541

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Joe Heidt Motors

Overall Rating:

4.1 (out of 5)

75% recommend this dealer

207 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The service department lacks transparency in its pricing

Reviewed by Jmgo317October 25, 2025

The service department lacks transparency in its pricing and seems primarily focused on upselling. The team’s approach gives the impression that customer care is not a priority.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Thank you for taking the time to share your experience with us. Here, we strive to deliver transparency and thorough communication to all our customers. I want a chance to speak with you regarding the car-buying experience you had with our Sales Team. When you have a moment, please provide me with your preferred contact information to discuss this further. Sincerely, Scott Bisig General Manager scott@joeheidt.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a very positive experience here when leasing my

Reviewed by Anonymous October 19, 2025

I had a very positive experience here when leasing my first car! Super helpful and awesome staff.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Appreciate your feedback! We're glad our team could help with your leasing process.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We were interested in buying an SUV, and decided to begin

Reviewed by tanya.minatelliJuly 17, 2025

We were interested in buying an SUV, and decided to begin searching a few brands. We chose to look at VW first since we already owned a Passet that had been purchased at Joe Heidt Motors. We have been very pleased with the car, and service we received. We walked out having purchased a TAOS. The car what exactly what we were looking for, and the price was right. The service we received from Chris N., Robert and Michael D was excellent. Gentlemen, a job well done.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're pleased to hear that! We’re glad our team could help you find the right VW TAOS at Joe Heidt Motors. Enjoy your new vehicle.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Joe Heidt Motors

At Joe Heidt VW we take care of our neighbors searching for a Ramsey & NYC VW dealership. Luckily we have an incredible selection of new & used New York Volkswagen cars & SUVs to choose from. Come test drive the ever popular VW Passat today! We also carry the new & sleek Jetta and the timeless Beetle in NYC. Our dealership serving Ramsey offers amazing dealer specials and can get you a quick quote in minutes.

Visit Joe Heidt Volkswagen serving our NYC Volkswagen car buyers. You can always schedule service or order parts for your own New York Volkswagen car or SUV. Contact us at anytime! We hope to prove to you that we take our customers

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