Volkswagen
New Car Dealership in Greenland, NH
Overall Rating
3/5
Read dealer reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Seacoast Volkswagen also has a service department if you need ongoing support with your new Volkswagen, Seacoast Volkswagen has Volkswagen-trained mechanics and uses the highest quality parts. If you are in Greenland, Seacoast Volkswagen should be your dealership!
Seacoast Volkswagen Reviews
Overall Rating
3/5
1 out of 2 people recommended this dealer
Poor Service Experience
Reviewed by Bradc
in Greenland, NH
December 11, 2019
Had my car towed here as I lost pressure in my clutch. They mis-diagnosed the issue. Rather than reading the service bulletins that would indicate it was a failed slave cylinder, they just flushed my fluid twice for $200 and then sent me on my way. Clearly there was a leak in the system somewhere and they did not have the knowledge to diagnose this unfortunately. The car drove fine for less than a day as leaks don't just go away. The day before Thanksgiving we were stranded and had to have the car towed again. What would have been an $1100 repair had it been fixed the first time (which I would have been fine with) turned into a $2700 repair to replace the whole clutch. I called VW to see if they could make it right. They asked me to get the car towed there so they could look at it, however I already had a different garage working on it so we could actually have a working car back. The most they offered was a refund of the initial $200 flush. I understand they were trying to avoid needing to open the clutch, but it seems that a clutch losing pressure due to dirty fluid is not actually something that happens as it utilizes the same system as the brakes and the brakes had no issue. The service manager said that the same thing happened on another car the week before me and they needed a whole new clutch after as well. So pretty unfortunate they don't have the technical knowledge to service the cars sold by VW. So overall a frustrating and disappointing interaction. I would definitely discourage people from having their car serviced here for anything complex.
STEREO CODE ASSISTANCE
Reviewed by ROGAE "BUG MAN"
in NH
August 15, 2017
LISTEN UP, EVERYONE!
I WISH TO COMMEND AND THANK, CHRIS AND HIS CUSTOMER SERVICE CREW.
MY 2011 STEREO DIED. NOT EVEN MY PHONE WOULD WORK!
I 'DID' SAVE A BUNDLE BY OBTAINING A USED STEREO, ELSEWHERE BUT!
CHRIS AND HIS BUNCH, OVER THE PHONE, TOOK ALL THE INFO PRINTED ON
THE UNIT AND FOUND THE CODE REQUIRED TO GET THAT BABY CRANKIN'
SO I COULD AGAIN, LISTEN TO MY RED SOX CONTINUE TO RISE TO THE TOP!
SEA COAST IS THE BEST!!!!................ROGAE vw man since 1975
