6375 W Sahara Ave
Las Vegas, NV 89146

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Sales: 855-511-2856

Used Cars: 877-297-9478

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of AutoNation Volkswagen Las Vegas

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

1074 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I went to buy a car.

Reviewed by Selahattin Dilbaz from Las Vegas,NevadaNovember 21, 2025

I went to buy a car. The sales staff were very good and helpful, but the finance department was a complete disaster. The documents they presented to me for signing were not the same as the ones they had given me earlier. They gave me incorrect information and made me make a wrong purchase, so I returned the car today. The finance department is really a complete fiasco, and there is a woman in the finance department who wears glasses and does everything she can to prevent you from buying a car. and despite her pressure, I still bought the vehicle. However, after receiving feedback from the finance department, I returned the vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5802 to discuss what we can do to help.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

El vendedor enga�a y al final no pagan la totalidad del

Reviewed by Rafael A Chapman Castaneda from Las Vegas,NvNovember 19, 2025

El vendedor enga�a y al final no pagan la totalidad del auto que acabas de hacer el cambio..Despu�s,cuando los consultas,,solo t responden que no pueden hacer nada al respecto..Fatal

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Rafael, thank you for bringing this matter to our attention. Please reach out to us at (702) 605-5802 when you can so we can address this situation directly. Thank you and have a great day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

This dealership service department operates under a cloud

Reviewed by pd1904November 07, 2025

This dealership service department operates under a cloud of bad faith and professional misconduct. They are more concerned with their internal commission structure than with vehicle safety. If you value your life, your vehicle, and your money, you must avoid Service Advisors Kimber and Raymond, and Master Technician William. Take your business to any other certified repair shop. They cannot be trusted.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5802 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Volkswagen Las Vegas

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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