17220 Burt Street
Omaha, NE 68118
Sales: 866-543-0067
Used Cars: 402-915-6492
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Omaha, NE that carry Volkswagen
Overall Rating:
4.9 (out of 5)
95% recommend this dealer
210 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Brought VW bug in for oil change.
Brought VW bug in for oil change. Service was quick. Waiting area comfortable. Informed via text on status. Explained what would be needed at next service call
Maximum rating = 5
The Service Department at Baxter VW Omaha is outstanding.
The Service Department at Baxter VW Omaha is outstanding. Everyone on the Service Staff is professional, knowledgeable and friendly. They treat their customers right and they stand by their work. I recently had my 2010 VW Touareg in for a complicated emissions control system repair. Service Drive Manager Duane Singleton kept me advised on the progress and answered all of my questions. When a wrong replacement part was inadvertently ordered causing me to have to come in twice get the repair done, Baxter VW Service owned up to the error and completed the repair at no charge to me. Knowing that I was planning on a road-trip for the Holidays, Duane even followed up with phone calls over the next couple of days to make sure everything was working properly while I was travelling. I own several VWs and get all of them serviced at Baxter VW Omaha because of their high level of integrity. professionalism and friendliness. It is always a pleasure to do business with them.
Dealer Response
Weysan Dun, we're so glad that we were able to go above and beyond your expectations!
Maximum rating = 5
We took the car in for warranty work and had to leave it
We took the car in for warranty work and had to leave it for a few days. Every single employee we saw both days we were there was friendly and helpful. The facility is always clean and organized. We were informed of everything done to the car, except one. I was shocked to see the car had been detailed inside and out! We highly recommend this Baxter VW location!!
Dealer Response
Happyappies, we're so glad that we were able to go above and beyond your expectations!
Maximum rating = 5
At Baxter Volkswagen of Omaha, we're all about helping you find the right car, not just making a sale.
We've changed the way we do business to give you the best experience possible, with no handoffs, no hassles, and no hidden fees. While other dealerships might try to rush you into a decision, our single point of contact is here to help you through the entire purchase process, no pressure. From start to finish, we want you to feel informed, comfortable, and confident in making the best choice for you and your family. We won't sell you a car. We'll help you buy one.
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