17220 Burt Street
Omaha, NE 68118

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Sales: 866-543-0067

Used Cars: 402-915-6492

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Baxter Volkswagen Of Omaha

Overall Rating:

4.9 (out of 5)

95% recommend this dealer

210 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Brought VW bug in for oil change.

Reviewed by lakedaymamaJanuary 21, 2026

Brought VW bug in for oil change. Service was quick. Waiting area comfortable. Informed via text on status. Explained what would be needed at next service call

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The Service Department at Baxter VW Omaha is outstanding.

Reviewed by Weysan DunJanuary 01, 2026

The Service Department at Baxter VW Omaha is outstanding. Everyone on the Service Staff is professional, knowledgeable and friendly. They treat their customers right and they stand by their work. I recently had my 2010 VW Touareg in for a complicated emissions control system repair. Service Drive Manager Duane Singleton kept me advised on the progress and answered all of my questions. When a wrong replacement part was inadvertently ordered causing me to have to come in twice get the repair done, Baxter VW Service owned up to the error and completed the repair at no charge to me. Knowing that I was planning on a road-trip for the Holidays, Duane even followed up with phone calls over the next couple of days to make sure everything was working properly while I was travelling. I own several VWs and get all of them serviced at Baxter VW Omaha because of their high level of integrity. professionalism and friendliness. It is always a pleasure to do business with them.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Weysan Dun, we're so glad that we were able to go above and beyond your expectations!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We took the car in for warranty work and had to leave it

Reviewed by happyappiesJanuary 01, 2026

We took the car in for warranty work and had to leave it for a few days. Every single employee we saw both days we were there was friendly and helpful. The facility is always clean and organized. We were informed of everything done to the car, except one. I was shocked to see the car had been detailed inside and out! We highly recommend this Baxter VW location!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Happyappies, we're so glad that we were able to go above and beyond your expectations!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Baxter Volkswagen Of Omaha

At Baxter Volkswagen of Omaha, we're all about helping you find the right car, not just making a sale.

We've changed the way we do business to give you the best experience possible, with no handoffs, no hassles, and no hidden fees. While other dealerships might try to rush you into a decision, our single point of contact is here to help you through the entire purchase process, no pressure. From start to finish, we want you to feel informed, comfortable, and confident in making the best choice for you and your family. We won't sell you a car. We'll help you buy one.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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