3671 Pierce Parkway
Billings, MT 59106

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Sales: 866-334-4779

Used Cars: 877-842-3568

Reviews of Underriner Volkswagen of Billings

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Everyone was nice I told them I wanted my sales tax

Reviewed by Scottlandranch20April 18, 2023

Everyone was nice I told them I wanted my sales tax included in the loan he said I will work on that. It wasn’t included.and did not tell me it wasn’t. Also included other things I didn’t know like windshield replacement. What it that ??? Not happy. he was your topical car salesman. Said everything you wanted to hear and didn’t do what he said.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I would give zero of I could.

Reviewed by ShouldHaveBroughtMyHusbandOctober 22, 2022

I would give zero of I could. Very dishonest and unprofessional place I have ever been. Wanted to charge me $17,000 over asking price, when the car was listed for 35,000 and I had $10,000 equity in the car I was trading in. Walked out during signing. Bait and switch at its finest. No one could explain the numbers to me or give me the actual price of the vehicle. Caution to any women planning to go alone, just don't do it save your time. Billings Volkswagen needs to clean house.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional service.

Reviewed by Wkearney8120August 30, 2022

Very professional service. I always knew the status of my vehicle and she was knowledgeable of the work done.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

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