400 Brookes Dr
Hazelwood, MO 63042

Get Directions

Sales: 314-686-3379

Used Cars: 314-497-5992

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Bommarito Volkswagen Hazelwood

Overall Rating:

4.2 (out of 5)

96% recommend this dealer

1777 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DO NOT GET A CAR FROM HERE!

Reviewed by Ronnika.harrellJune 02, 2025

DO NOT GET A CAR FROM HERE! If I could give them 0 stars I would!!!! I put down 5,000 for a 10,000 2010 Jeep Wrangler. The outside of the car LOOKED nice. I drove off the lot February 24th, 2025. The car had trouble starting February 27th 2025 I thought it was a minor problem and had them look at the Car March 1st 2025, they gave the car back to me March 3rd 2025 and told me nothing was wrong with the car but if I had any problems to take it to Jeep when I was well within my 30 day warranty. April 29th the car stopped working COMPLETELY. I have kids. My daughter does track, volleyball, basketball, and band. I have a 4 year old that needed to be dropped off and picked up EVERYDAY from daycare, on top of that I work and I’m in nursing school. This has been a NIGHTMARE. No offer for a loaner car, no offer to fix the problem, or mistake that was made on THEIR part. Do not get a car from Craig Whitfield. When he wants your money it’s easy to get in touch with him, not so much when he has made a mistake. He acted as if he was trying to help, but would not answer the phone when I called. He had the auto staff look at the car but couldn’t tell me what was wrong with the car, because he knows something serious is wrong with the car, and that would put him at fault. Same with the sales manager, I can NEVER reach him. It is extremely hard getting a lawyer to pick up this case and I have to go about this by getting a smalls claims petition which the recovery that can be awarded is 6k but I’ve definitely suffered from emotional distress. Save your money, keep a peace of mind and go else where. Trust me

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

DO NOT GET A CAR FROM HERE!

Reviewed by Ronnika Harrell from Belleville ILMay 30, 2025

DO NOT GET A CAR FROM HERE! If I could give them 0 stars I would!!!! I put down 5,000 for a 10,000 2010 Jeep Wrangler. The outside of the car LOOKED nice. I drove off the lot February 24th, 2025. The car had trouble starting February 27th 2025 I thought it was a minor problem and had them look at the Car March 1st 2025, they gave the car back to me March 3rd 2025 and told me nothing was wrong with the car but if I had any problems to take it to Jeep when I was well within my 30 day warranty. April 29th the car stopped working COMPLETELY. I have kids. My daughter does track, volleyball, basketball, and band. I have a 4 year old that needed to be dropped off and picked up EVERYDAY from daycare, on top of that I work and I’m in nursing school. This has been a NIGHTMARE. No offer for a loaner car, no offer to fix the problem, or mistake that was made on THEIR part. Do not get a car from Craig Whitfield. When he wants your money it’s easy to get in touch with him, not so much when he has made a mistake. He acted as if he was trying to help, but would not answer the phone when I called. He had the auto staff look at the car but couldn’t tell me what was wrong with the car, because he knows something serious is wrong with the car, and that would put him at fault. Same with the sales manager, I can NEVER reach him. It is extremely hard getting a lawyer to pick up this case and I have to go about this by getting a smalls claims petition which the recovery that can be awarded is 6k but I’ve definitely suffered from emotional distress. Save your money, keep a peace of mind and go else where. Trust me

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great people great cars loved my experience easy to work

Reviewed by Chad from St.louis MOMarch 14, 2025

Great people great cars loved my experience easy to work with and very accommodating. .....grateful...

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Bommarito Volkswagen Hazelwood

Bommarito Volkswagen of Hazelwood is your award winning St. Louis Volkswagen dealership destination. We are one of only 20 Volkswagen dealerships worldwide to be a Diamond Pin Recipient and are also a winner of the Wolfsburg Crest Club Award given to those who've met the highest standards in service and sales. Proud to employ the only two Volkswagen Certified Master Technicians in St. Louis.
Every new Volkswagen we sell comes with a no charge 10yr/200000 mile powertrain warranty 3 years of free maintenance and car washes for life. We also have the largest new Volkswagen inventory is St. Louis and the absolute best prices.

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