Joe Machens Volkswagen in Columbia including address, phone, dealer reviews, directions, a map, inventory and more

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1200 Vandiver Dr
Columbia, MO 65202

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Sales: 573-615-1110

Used Cars: 573-615-0964

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 3:00pm

Reviews of Joe Machens Volkswagen

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.3 (out of 5)

9 out of 10 people said they would recommend this dealer

3 (out of 5)

Sold the car I was interested in

Reviewed by Chris in ColumbiaJune 14, 2021

The vehicle I wanted was not available right away as they loaned it to another customer. I scheduled an appointment to see it a few days later and in the interim, another person put a deposit down. I'm fine with this, it happens, but the communication from the beginning wasn't great as it took over a day to hear back from the dealership initially and internally, they took a deposit on a car that another customer had an appointment to see and then their automated system still sent out email reminders regarding the appointment even after it has been sold.

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Simply the Best

Reviewed by David Harvey in WindsorApril 14, 2021

I had looked everywhere for a 2021 Cross Sport with Black/Burgundy interior. They had 2 even though I'm in Colorado, they made it so easy, they are bringing the vehicle 700 miles to me and picking up my trade Bruce is Awesome!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great Service Center

Reviewed by WestHammer in Columbia, MONovember 06, 2015

Excellent facilities and staff who treat you like you're the most important customer, regardless of how much you're spending in the service department. Quick, efficient check-in and check-out, and they make it clear that they want you to leave satisfied. Nice waiting area as well.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Joe Machens Volkswagen

We'll make sure your experience at our dealership exceeds all expectations. Meet with a member of our professional and knowledgeable sales staff today to learn about the Power of German Engineering. We offer a selection of almost 300 new Volkswagen vehicles. From the iconic Beetle to the family-friendly and luxurious Toureg we can help you find a "Das Auto" to meet your lifestyle. Because we are part of Joe Machens Dealerships we can offer you one of the largest selections of pre-owned vehicles in the mid-west. Choose from our inventory of over 2000 pre-owned including a great selection of WorldAuto Certified Pre-owned Volkswagen vehicles.

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