Volkswagen
New Car Dealership in Columbia, MO
Overall Rating
4.4/5
Read dealer reviews
We'll make sure your experience at our dealership exceeds all expectations. Meet with a member of our professional and knowledgeable sales staff today to learn about the Power of German Engineering. We offer a selection of almost 300 new Volkswagen vehicles. From the iconic Beetle to the family-friendly and luxurious Toureg we can help you find a "Das Auto" to meet your lifestyle. Because we are part of Joe Machens Dealerships we can offer you one of the largest selections of pre-owned vehicles in the mid-west. Choose from our inventory of over 2,000 pre-owned, including a great selection of WorldAuto Certified Pre-owned Volkswagen vehicles.
Our certified mechanics know how to keep your new Volkswagen fine tuned and safe. So if you are in Columbia or the surrounding area, check out Joe Machens Volkswagen!
Joe Machens Volkswagen Reviews
Overall Rating
4.4/5
7 out of 8 people recommended this dealer
Great to work with!
Reviewed by Cori R.
in St. Louis, MO
August 16, 2020
Jeremy Bealmer and Machens Volkswagen was great to work with and extremely responsive as I purchased my vehicle out of town. Second purchase from Machens did not disappoint!
Don’t make the same mistake
Reviewed by Richard
in Jefferson City Missouri
November 18, 2019
They sold me a car without a title and could not get the title which is illegal. They sold me a second car I could not register because it had a lien against it with no release. Basically no title again. The first car was sold and they said it had a recall and they would take care of everything. 32 days later no calls. I called them and they schedule an appointment for the recall. Show up for that appointment and I am told they can’t do the recall because VW has not released any parts or a fix. VW would not give them a title because of the pending recall. They knew they could not get a title with a pending recall but sold it anyway. I stay pretty calm and they try to make it right supposedly by getting me a newer car with lower miles. Go to register this vehicle and the inspection paper work was screwed up. Call them and the manager Conrad says take it to a local machens and they will do another inspection. Conrad says he will call and make sure it can be done on Saturday. Conrad never calls back. I get the car in local machens and get the inspection done. Go to DMV on Monday and they tell me there is a lien against the title and no release. DMV calls machens title person and she tells them they were already aware of the issue but did not want to tell me.
Short story don’t do business with this dealer. I have had to take a bunch of time off work to do paperwork and going to the DMV for no reason.
I would describe their business practices as shady at best.
My salesman Bruce was great though.
Great Service Center
Reviewed by WestHammer
in Columbia, MO
November 06, 2015
Excellent facilities and staff who treat you like you're the most important customer, regardless of how much you're spending in the service department. Quick, efficient check-in and check-out, and they make it clear that they want you to leave satisfied. Nice waiting area as well.
