Volkswagen of Inver Grove

I would never buy a vehicle from anyone except Sam Lien. Phenomenal experience. The very best.

After looking around for a 3 year old car I came to Inver Grove vw who had a good vehicle, at the right price and gave me a fair trade in price with no hassling. Duane Thomson was the salesman who was helpful and responsive to seeing through the deal. The business manager who tried to sell expensive add ons after purchase was agreed is annoying but soon went away.

If you want a quality used vehicle dont buy it here. Poor quality used vehicles. They dont have the integrity to back up what they sell. This dealership deserves accountability for the lack of integrity and customer service. Update in response... Still nope Trying to manipulate the situation to act like you did the right thing is not ethical. Providing a loaner, completing an alignment, and replacing the wiper blades doesn't resolve the following issues with the vehicle which you were given multiple attempts to fix: leaking power steering pump, leaking power steering lines, leaking valve cover gaskets, leaking spool valve gaskets, worn and deteriorating to the point of not being able to be aligned suspension components, fouled spark plugs, sliding door mechanisms failing, multiple exterior and interior lights not working, timing belt in need of replacement, and transmission cooler lines leaking all of which have been verified and documented by a certified mechanic. The issue is the failure of a thorough used car inspection by your mechanic. The issue is the failure of your integrity to take accountability for what you sell after the fact. Your trying to get out of it as cheap as possible. I've already started the process to get this vehicle road worthy out of my own pocket due to your failure to do so. Wanted a reliable family vehicle you failed to provide that.