231 Linden St
Wellesley, MA 02482

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Sales: 866-983-9609

Used Cars: 781-489-3319

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Wellesley Volkswagen

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

5102 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I leased a Jetta on January 24, 2026, and Jens Albrecht

Reviewed by Herb C from Natick MAFebruary 10, 2026

I leased a Jetta on January 24, 2026, and Jens Albrecht was helpful every step of the way. I had some unusual circumstances and Jens handled them with aplomb! I would recommend the dealership AND Jens without reservation! Herb Crehan

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I leased a Jetta on January 24, 2026, and Jens Albrecht

Reviewed by hcrehanFebruary 10, 2026

I leased a Jetta on January 24, 2026, and Jens Albrecht was helpful every step of the way. I had some unusual circumstances and Jens handled them with aplomb! I would recommend the dealership AND Jens without reservation! Herb Crehan

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Paid $200 for diagnosis didn’t find anything more that I

Reviewed by rajuthekaekaraFebruary 09, 2026

Paid $200 for diagnosis didn’t find anything more that I knew. Wanted another $599 for more diagnoses. Try to trade got $700.offer for my $8000. Worth car brought the car to a local mechanic fixed it for $500. Car running fine.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate you taking the time to leave feedback and would like to clarify the details of your visit. During your initial diagnostic, our technician scanned your vehicle and found fault codes related to idle control and multiple cylinder misfires. Upon inspection, there was a significant amount of oil present throughout the engine bay and underneath the vehicle, indicating more than one active oil leak. Due to the amount of oil present, the exact source(s) could not be accurately identified without performing the recommended next diagnostic steps, including cleaning the engine and performing a smoke test. These steps and associated costs were fully explained to you; however, you declined any additional diagnosis, and no further repairs were authorized. Following your visit, you contacted the dealership and were transferred to myself to discuss your concerns. Unfortunately, during that conversation you began extremely confrontational and declined to engage in a civil discussion. You ended the phone call abruptly before the matter could be reviewed further. While you later chose to have the vehicle repaired elsewhere, we cannot comment on the scope or quality of that work. Repairs performed outside the dealership may involve aftermarket or non-OEM parts and do not carry a Volkswagen parts or labor warranty. Our goal is to provide accurate findings and transparent recommendations so our customers can make informed decisions. We stand by the diagnostic work completed during your visit and the information provided to you at that time. If you wish to discuss this matter further in a respectful and constructive manner, we remain available. All the best, Drew Ricci Service Manager Wellesley Volkswagen Inc. 781-237-3553 dricci@buywellesleyvw.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Wellesley Volkswagen

At Wellesley Volkswagen our highly trained sales staff has earned an excellent reputation with their many years of service and commitment. Our goal is to make sure that each one of our customers receives the same quality service that we have built our reputation on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts customer service speak for itself.

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