Volkswagen
New Car Dealership in Watertown, MA
Overall Rating
4.6/5
Read dealer reviews
Searching for a new Volkswagen in Boston? Our Watertown dealership has been serving Boston, Wellesley, Cambridge and Newton for nearly 40 years. We sell new Volkswagen and high-quality used cars. We also provide auto repair and service by Volkswagen-certified technicians.
And for service for your new Volkswagen, Boston Volkswagen is the place to go in Watertown. Boston Volkswagen has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Boston Volkswagen Reviews
Overall Rating
4.6/5
55 out of 61 people recommended this dealer
Worse experience I have ever had.
Reviewed by RDoherty
in Bosto, MA
November 25, 2020
Unprofessional and liars. Agreed on car and deal (all features and numbers explicitly written). Got to dealership with 2 kids not only they didn't have the car (pushing something else) but then said they couldn't honor the deal made with Jadon. The called "manager' - gangster wannabe - no manners, no professionalism. Everything was just so wrong. I never heard of anything like that. Almost felt like "punk'ed".
Maybe because I am woman or have an accent. That type of people anyways. Who knows?!
My problem is solved - I got the car someplace else but their problem will remain b/c they don't know how to work.
Maybe because I am woman or have an accent! Who knows?!
Wish it had been recorded.
Working with Bill Burns
Reviewed by Scott
in Boston
October 14, 2020
Bill was excellent. He is someone I have worked with several times, and he was terrific as usual. I have been coming to Boston VW since it was actually in Boston!
Best customer service!!
Reviewed by Michael Petersante
in Watertown, MA
February 17, 2016
Very good customer service, Fast and professional, everything was done in the same day without any problems.
