6 Industrial Ave
Lowell, MA 01851

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Sales: 844-846-7489

Used Cars: 844-846-7489

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:30pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Gervais Volkswagen

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

580 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience getting my vehicle serviced at Gervais.

Reviewed by nick.destefanoFebruary 09, 2026

Great experience getting my vehicle serviced at Gervais. The service department is always professional, has great communication, and the car is always ready when promised!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with our Volkswagen Atlas service team. We’re glad our professionalism, clear communication, and on-time delivery made your visit smooth and stress-free.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Appointment easily set, price and time for service

Reviewed by shaun_harneyFebruary 02, 2026

Appointment easily set, price and time for service accurate, escorted to my car when finished. Will get service here again.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It’s great to know scheduling your Jetta service was seamless and that the cost and timing matched your expectations. Nicholas and our service team appreciate the chance to escort you to your vehicle when work was complete. We look forward to taking care of your Volkswagen Jetta again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Luca was really helpful to purchase the car.

Reviewed by RAFAEL.ZUAZNABARFebruary 02, 2026

Luca was really helpful to purchase the car. He was really kind and also worried that our experience would be the best.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

It's wonderful to hear that Luca guided you through buying your new Volkswagen Atlas and made the process smooth. We’re glad his kindness and attentiveness ensured a great experience for you. Enjoy your Atlas, and we hope to see you again soon.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gervais Volkswagen

Volkswagen has been a standard-bearer in the new and used car industry for decades. Buyers know that this brand comes with performance and quality that are unmatched by other manufacturers. When you foresee a Volkswagen in your near future, you want to start shopping for one now. Visit us at Gervais Volkswagen of Lowell to experience the best of what Volkswagen offers to new and used car buyers today.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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