72 Andover St
Danvers, MA 01923

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Sales: 978-338-6638

Used Cars: 978-338-6665

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Kelly Volkswagen

Overall Rating:

4.3 (out of 5)

95% recommend this dealer

1066 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Josh made the whole process very easy and answered all of

Reviewed by curranjack21December 25, 2025

Josh made the whole process very easy and answered all of my questions thoroughly. He’s professional and I recommend doing business with him.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks, Jack! We’re so happy to hear that Josh made the process easy and took the time to thoroughly answer all of your questions. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your vehicle, and thank you for choosing Kelly Volkswagen!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Great experience at Kelly Volkswagen!

Reviewed by Alondra December 05, 2025

Great experience at Kelly Volkswagen! Jorge Ochoa provided amazing customer service, was very patient, and made the process easy. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much, Alondra! We're thrilled to hear that Jorge provided such patient and attentive service and helped make the process smooth and easy. We truly appreciate your recommendation and are grateful you chose Kelly Volkswagen. Enjoy your new vehicle, and we hope to see you again!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Brandon went above and beyond in working with me to buy a

Reviewed by Samantha.SyskaNovember 29, 2025

Brandon went above and beyond in working with me to buy a car and ensuring a timely delivery. He was very communicative and kind. I would highly recommend Brandon!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much, Samantha! We’re so glad to hear that Brandon went above and beyond to make your car-buying process smooth and timely. Your recommendation means a lot, and we’ll be sure to pass along your kind words to him. Enjoy your new car and welcome to the Kelly Volkswagen family!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kelly Volkswagen

Kelly Volkswagen a proud member of the Kelly Auto Group is one of the largest volume Volkswagen dealerships in the greater Boston area. Kelly Volkswagen is also the home of our state-of-the-art Kelly Collision Center.The Kelly name is one of the most trusted in New England. We value and appreciate our customers and their time as well as their continued loyalty.

Kelly Volkswagen is one of 6 store locations as well as 7 brands within the Kelly Automotive Group.

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