519 Washington St
Auburn, MA 01501

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Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Patrick Volkswagen

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1260 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have been a happy Patrick Motors customer for 10+ years

Reviewed by KBDecember 10, 2025

I have been a happy Patrick Motors customer for 10+ years and always appreciate their post-sales service. The Service team is highly professional and diligent, providing a detailed video review of your vehicle, recommended service and pricing. You're always welcomed with a smile upon check-in and your vehicle is returned washed. I highly recommend Patrick Volkswagen/Patrick Motors.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi KB! Your review fills us with pride and gratitude! Thank you for your continued trust in our service team, and for recommending Patrick Motors VW! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Kept the schedule, had the parts, stayed in contact and

Reviewed by MarkDecember 09, 2025

Kept the schedule, had the parts, stayed in contact and cleaned the car, then called promptly to let me know it was completed

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Mark! We’re pleased to hear everything went smoothly! Thank you for choosing Patrick Motors Volkswagen and for sharing your experience. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent Customer Service, Ramiz was so friendly and

Reviewed by fadi_issa76November 29, 2025

Excellent Customer Service, Ramiz was so friendly and helpful. He tried to get me the best deal.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We’re glad to hear you had an excellent experience with Ramiz and that he was able to assist you in finding a great deal. We look forward to seeing you again soon! - Patrick Motors Volkswagen

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Patrick Volkswagen

We are a family owned and operated Volkswagen and Subaru dealership group with two convenient locations on Route 20 in Auburn and Route 9 in Shrewsbury. We've been proudly serving Central Massachusetts for over 80 years. We're looking forward to your visit and showing you why you do better with the Patrick Family.

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