519 Washington St
Auburn, MA 01501

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Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Patrick Volkswagen

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1225 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The process of releasing was very easy and the paperwork

Reviewed by mliberty10June 21, 2025

The process of releasing was very easy and the paperwork was prepared and executed very quickly.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Patrick Volkswagen service department is great!

Reviewed by smanso3June 19, 2025

Patrick Volkswagen service department is great! They keep you informed along the way! Erika was awesome! I highly recommend them!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Manso! Thank you for the glowing review! We're delighted to hear that Erika and our service team at Patrick Motors Volkswagen provided such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always a pleasure to go there been going here for 20

Reviewed by Howie Shattuck from Worcester massJune 11, 2025

Always a pleasure to go there been going here for 20 years great service and very friendly

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Howie, Thank you for your continued support and five stars! The team looks forward to working with you again! - Patrick Motors Volkswagen

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Patrick Volkswagen

We are a family owned and operated Volkswagen and Subaru dealership group with two convenient locations on Route 20 in Auburn and Route 9 in Shrewsbury. We've been proudly serving Central Massachusetts for over 80 years. We're looking forward to your visit and showing you why you do better with the Patrick Family.

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