DARCARS Volkswagen of Silver Spring in Silver Spring including address, phone, dealer reviews, directions, a map, inventory and more

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12511 Prosperity Drive
Silver Spring, MD 20904

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Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of DARCARS Volkswagen of Silver Spring

Overall Rating:

3 (out of 5)

47% recommend this dealer

15 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.3 (out of 5)

Happy car buyer

Reviewed by Tim Weldy from Vienna, VAJuly 29, 2016

I recently assisted my baby sister in the process of buying a clean, reliable slightly used car. I was very cautious based on the reputation of used car sales dealerships. I was pleasantly surprised at how low stress and relatively easy the process was with the Red Tag Center. I ended up buying a 2013 Toyota Camry with 30K miles, I got a great price, a beautiful car and could not be happier. VR, Tim

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We truly appreciate your wonderful words and business, Tim! Let us know if you need anything or have any questions, our team will be happy to help. We hope your sister enjoys her new Camry, welcome to the DARCARS Family!

Overall Facilities 3

Customer Service 5

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

STAY A WAY

Reviewed by ALEX from FAIRFAX VAJune 22, 2015

I GOT A FORD 2010 FROM THESE PEOPLE AND NO TITEL.... ITS BEEN MONTHS.. HOW CAN YOU DO THAT... ALEX

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Alex, I understand your frustration that we did not provide you with the level of service that you expect and more importantly deserve when doing business with us. Please know that we will use your feedback to improve the overall service that we provide. I would be happy to provide assistance, we are further investigating your case and will get back to you. If you need anything further, please contact me at jdobson@darcars.com.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

Chrysler DARCARS Silver Spring

Reviewed by Chrysler DARCARS Silver Spring from Washington, DCJune 08, 2015

I was recently in a car accident that led to a total loss of my car. Seeking to find a new car fast, I was recommended by a friend to visit DARCARS in Silver Spring. Kalil Toure was my sale assistant and was awesome at everything he did. Based on my financial and personal situation he helped me get through the challenge of purchasing a new car. Even after I purchased my car he kept in touch to ensure that my decision was the best decision. I recommend anyone looking for a new or used car to try out DARCARS in Silver Spring, MD!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your kind words! Enjoy your beautiful new car.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About DARCARS Volkswagen of Silver Spring

At DARCARS Automotive Group our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience and the enjoyment it brings that will determine whether we have reached our goals. With that in mind we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

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