801 Rockville Pike B
Rockville, MD 20852

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Sales: 301-507-1135

Used Cars: 301-507-1135

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Ourisman Volkswagen of Rockville

Overall Rating:

2.2 (out of 5)

80% recommend this dealer

178 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Scammers drove for 6 hours to buy a car when I got there

Reviewed by Kim from NJOctober 17, 2025

Scammers drove for 6 hours to buy a car when I got there the car was already sold 10 days before

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

DONT BUY HERE!

Reviewed by Zay ali from Plainfield NJOctober 17, 2025

DONT BUY HERE! If you want to get scammed come to this location, we bought a Mazda from this location, the management won’t do anything after the car broke down twice, call the dealer when you an issue and NO ONE WILL GET BACK TO YOU, the pre owned manager told us we aren’t going to do anything for you guys and take us to court l, BIGGEST SCAM

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

The sales department was not forthcoming with

Reviewed by PricedRight4746October 16, 2025

The sales department was not forthcoming with pre-existing body damage on vehicle, drove 2 hours to do the deal. Got home, and noticed large scratch that was attempted to be covered up that was not disclosed. Now that is $1800 out of pocket to fix. Definitely feels more like just another sale, than truly caring for the customer like family. Do yourself a favor, avoid at all costs, take your business elsewhere!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we’re sorry to hear about your experience and understand how disappointing this situation must be. Please reach out to our Vice President, Hussein Farzad, at hfarzad@ourismancars.com or contact our team at VWRFeedback@ourismancars.com, so we can review the details and work toward resolving your concerns.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ourisman Volkswagen of Rockville

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. Our team is passionate and knowledgeable about the Volkswagen brand and we believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Whether you're from Gaithersburg, Bethesda, Rockville or Washington DC, you can expect to be treated like family at our dealership.

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