8065 Ritchie Hwy
Pasadena, MD 21122

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Sales: 866-775-3595

Used Cars: 866-642-8906

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Antwerpen Volkswagen

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

940 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sales associate was very helpful and was able to answer

Reviewed by DANBARN37June 15, 2025

Sales associate was very helpful and was able to answer all the questions I had. The experience was very educational for my daughter.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for choosing Antwerpen Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone at the dealership was very courteous and kind

Reviewed by bhampton917June 14, 2025

Everyone at the dealership was very courteous and kind polite. I would recommend them to anyone of my friends or family.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thanks for sharing your thoughts about your experience with Antwerpen Volkswagen. We appreciate your business and hope to see you again soon!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I will never buy another car Fromm this dealership.

Reviewed by Lajauna SmouseJune 12, 2025

I will never buy another car Fromm this dealership. I went in with my daughter to buy a car. My husband is in a VA nursing home with Dementia, so this was a first experience for me by myself, as I was doing the contract for my 2025 Atlas I was told I would get $4000 off of the MSRP, well that is not what happened. I only received $2000 off. When I asked about, the salesman, Sam said I got a good deal with my 2019 Murano trade in with 57,000 miles. We both feel we were not given a good deal. I really hesitated writing this because Imdo not like to complain about someone. My son-in-law that was not able to go with us was not happy with the deal. Lajauna Smouse

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Lajauna, thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Antwerpen Volkswagen

Welcome to Antwerpen Automotive the #1 Volume Dealer in all of Maryland as well the entire Baltimore/Washington region.
Please take some time to check out our internet pricing and specials and you?ll quickly understand why at Antwerpen we say "When Jack Says YES You Pay Less".
Join the thousands of satisfied customers who are purchasing new vehicles at Antwerpen's Dealerships from Maryland Washington DC Pennsylvania Delaware Virginia West Virginia North Carolina and New Jersey because of our aggressive pricing and customer service.

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