2110 Bel Air Rd
Fallston, MD 21047

Get Directions

Sales: 888-286-4889

Used Cars: 888-286-4889

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Volkswagen of Fallston

Overall Rating:

4.7 (out of 5)

87% recommend this dealer

687 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Fallston Volkswagen and its service department have

Reviewed by Twalt3931December 05, 2025

Fallston Volkswagen and its service department have consistently provided top-shelf service whenever I bring my car. Earlier this week, and with no scheduled appointment, I stopped in to inquire if they could check my battery as the vehicle was becoming slow to start. Service Mgr Mike Miller immediately drafted a service ticket/order and had it examimed by a technician. It was learned a new battery was needed and installed. Quick, professional and extremely accomodating. I couldn't ask for more. Thanks to Mike and the entire service team at VW of Fallston.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are so happy to read such a great review about Volkswagen of Fallston! We can't wait to see you again, have a great day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was the first time having service at the Fallston

Reviewed by Malia Boyle from Harford county , MdDecember 04, 2025

This was the first time having service at the Fallston location. I was very pleased with how quickly they got me in and took care of my problem all in the same day . Everyone who I encountered was very friendly and helpful . I will definitely be coming back for anything I need done to my car .

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Malia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volkswagen of Fallston. We can't wait to see you again, have a great day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Super service for 195K miles!

Reviewed by Donald Lawson from Abingdon, MDDecember 03, 2025

Super service for 195K miles! Professional, welcoming, fair, focused on fixing problems, preventing major problems and giving timely and expert advice. Should have bought another VW as my second car instead if a quirky Subaru. I should have known better ...

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Donald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volkswagen of Fallston. We can't wait to see you again, have a great day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Volkswagen of Fallston

Volkswagen of Fallston began in 1962 as Emery Cook Motors, a single point Volkswagen dealership in Aberdeen MD. The dealership was one of the earliest Volkswagen franchises in the country and remains one of the oldest continuously family owned Volkswagen dealers in the country. The dealership opened in its presents location in 2001. Today we proudly continue serving Harford County as a locally owned second generation business and look forward to serving the needs of the community. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top