2110 Bel Air Rd
Fallston, MD 21047

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Sales: 888-286-4889

Used Cars: 888-286-4889

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Volkswagen of Fallston

Overall Rating:

4.7 (out of 5)

87% recommend this dealer

699 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Only had to wait about one hour for maintenance.

Reviewed by Charles Yeager from Perry Hall, mdJanuary 16, 2026

Only had to wait about one hour for maintenance. The only thing I didn?t like was while I was waiting I got a text saying there was a 3% add on for using credit card. Luckily it was free maintenance.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Charles, Thank you for your high rating and for your feedback. We understand your concern. The 3% credit card fee simply covers the cost charged by card processors and isn’t something we profit from. It’s becoming more common across the industry, but we know it can still be frustrating. We’re always committed to keeping things transparent and doing our best to earn your trust every step of the way.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

If you are looking to buy a car ask for Phil.

Reviewed by ChrispotlerJanuary 10, 2026

If you are looking to buy a car ask for Phil. He was great to work with

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Chris, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Responsive dealer to service inquiries.

Reviewed by MD MikeJanuary 09, 2026

Responsive dealer to service inquiries. Polite staff and friendly dealership to do business with . Clean waiting area.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Volkswagen of Fallston. We do hope we can be of assistance in the future. Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Volkswagen of Fallston

Volkswagen of Fallston began in 1962 as Emery Cook Motors, a single point Volkswagen dealership in Aberdeen MD. The dealership was one of the earliest Volkswagen franchises in the country and remains one of the oldest continuously family owned Volkswagen dealers in the country. The dealership opened in its presents location in 2001. Today we proudly continue serving Harford County as a locally owned second generation business and look forward to serving the needs of the community. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

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