Pohanka Volkswagen in Capitol Heights including address, phone, dealer reviews, directions, a map, inventory and more

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1720 Ritchie Station Ct
Capitol Heights, MD 20743

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Pohanka Volkswagen

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

17 out of 19 people said they would recommend this dealer

3 (out of 5)

Bad customer service and wait time

Reviewed by Paulette Queen in Washington D.C.June 03, 2019

I got a car from the Pohanka VW Capital heighs May of 2019 and was very disappointed with the customer service and also that I had to take the car back a few weeks after getting it because of a dead battery with corrosion on it went dead weeks after I got it. Do turst these people.

Customer Service 1

Buying Process 3

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Shopping while getting oil changed

Reviewed by Multiple Car Buyer in Capitol Heights MdNovember 14, 2018

These guys were great. The salesman was kind and listened to what I wanted. I’ll definitely go back if I decide to get a VW, which is more likely now. My only complaint is that they made excuses about matching their advertised price because of including all of the rebates. I expect my dealers to deal.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Quick Fair and Satisfied

Reviewed by NewVWfan in MDSeptember 29, 2017

Purchased a new Jetta from Wayne at Pohanka. Walked through the deal over the phone and he had everything set up when I got to the dealership. Process was easy and enjoyable. Staff was very nice. Would recommend to family and friends.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Pohanka Volkswagen

Visit Pohanka VW in our brand new state of the art dealership conveniently located at Capital Beltway 13, near FedEx Field. We have a large inventory. If we don't have what you want, we'll get it for you. We offer low rate financing, and an easy credit approval process. Special offers for military personnel and college graduates.
Service is open 6 days a week, no appointment necessary just bring it in! We offer a specialty coffee bar, free WI-FI internet access, wide screen TV's and more in our upscale, comfortable lounge. We also offer an Express Check-Out Service and a free car wash with every service!

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