699 Center St
Auburn, ME 04210

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Rowe Auburn

Overall Rating:

3.8 (out of 5)

96% recommend this dealer

741 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bought my truck from another Ford dealer out of state.

Reviewed by Skidz from Bowdoinham, MeSeptember 24, 2024

Bought my truck from another Ford dealer out of state. After an 8 hour trip home, notice some drips under the front. Other dealer recommended taking it to a local Ford dealer. Rowe took me in, got it diagnosed, parts ordered, got me back in and repaired in no time! Also Arranged payment from the other dealer!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your business and review Skidz. We're glad that we had the opportuntiy to maintain your vehicle for you and that everything went well. We're here if there is anything else needed to keep your vehicle safe and well maintained.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I had to get an inspection sticker and this dealership

Reviewed by cmacknzSeptember 19, 2024

I had to get an inspection sticker and this dealership called to schedule one given that we have had any/all work done here in the past two years. They said my tinted windows measured 31 instead of the legal limit of 35. Who knew? So, they told me to bring it to an auto body shop to have it tested and get a "certificate" if it passed. Funny thing was, this same place inspected the same car last year and never said a word about the tint. We bought it brand new in a different state. And, the auto body place said it was 33 and there is a margin of 2, so I got the darn certificate. I go back to the dealership and have to wait for a technician to be available because the two clerks didn't like the way I came in and handed them the "certificate" and complained about having to waste $45 when clearly their equipment is not working properly. Thus, the manager comes out to give me proof of the law and says that since he is the new Mgr, things are done by the book now. HUH? Last year, I guess not so much. When I ask why I wasn't told I had to bring the certificate, he says it is my vehicle and should know the laws. WOW. I'll never go back there again- EVER. Nor will I buy a HYUNDAI.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello cmacknz - We understand how you feel with regard to your windshield tint and the decision made by the service manager. We are required to follow the State of Maine Motor Vehicle Inspection rules and regulations. There is nothing wrong with the equipment that we use to test the window tint. We are not willing to risk our State of Maine Motor Vehicle Inspection License for tint that is borderline acceptable. We understand that we have lost your business and there is nothing we can do to change your feelings. We wish you all the best moving forward.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The BEST to work with!

Reviewed by Kyle.labrecqueSeptember 05, 2024

The BEST to work with! HIGHLY recommend her m for all your new and used car needs!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your business loaylty and feedback Kyle. Much appreciated.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rowe Auburn

Auburn Motor Sales now doing business as Rowe Auburn has been serving central and southern Maine with top quality new and pre-owned vehicles since 1922. Rowe Auburn features New and Certified Pre-Owned (CPO) vehicles as well as a vast selection of quality pre-owned vehicles of most makes and models and a great selection of wholesale to the public vehicles.

We service all make and model vehicles in our Main Service Center as well as our Quick Lane Tire & Auto Center. While in service you can relax in either of our two customer lounges with Satellite TV free Wi-Fi snacks coffee and water or take advantage of our free shuttle service.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top