1010 Burlington
Florence, KY 41042

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Sales: 859-692-4155

Used Cars: 859-371-8191

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30pm – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Kerry Volkswagen of Florence

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They are terrible when it comes to helping get work done

Reviewed by KfoleyMay 27, 2023

They are terrible when it comes to helping get work done on an aftermarket warranty

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We were interested in leasing a new Volkswagen. From the...

Reviewed by cdaves1951December 15, 2021

We were interested in leasing a new Volkswagen. From the moment we walked through the door CJ met us and instantly made us feel comfortable. He was very patient while we chose the car we wanted. We also wanted to sell our car. CJ and the entire staff there helped us throughout the process. We are very happy with our Tiguan and will definitely continue to use and recommend Kerry VW. Thank you.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I recently purchased a new VW and the communication,...

Reviewed by Mpowered_oneMarch 21, 2021

I recently purchased a new VW and the communication, knowledge, and professionalism of Cameron Tucker, John Whitson, Walter Collins and Joe Odie was second to none. I placed an online appointment on Friday evening and was already in contact with Cameron within minutes, scheduling the test drive for the following day. He had everything ready to roll when I arrived even though I was late and he had a full day of appointments. Overall I am looking forward to my new VW and getting service and future support from the team / family at Kerry VW!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for this wonderful feedback! We're thrilled to hear that Cameron and the team took great care of you during your recent visit with us and we look forward to having you as a part of the Kerry Volkswagen family! Enjoy your new ride and we'll see you for your first service visit!

Overall Experience 5

Customer Service 5

Quality of Repair 5

Friendliness 5

Pricing N/A

Maximum rating = 5

About Kerry Volkswagen of Florence

No matter your lifestyle or budget we at Kerry Volkswagen are confident that we'll have a vehicle that meets your needs. With the joint efforts of our friendly sales representatives and skilled financing professionals we'll match you with your ideal vehicle and an appropriate rate for your financial situation. Whether you're looking for a Volkswagen lease or a traditional financing plan we can explore your options and give you a competitive trade-in value. We're eager to show you what our lot has to offer: give us a call or stop by our Volkswagen dealership in Florence KY to get started!

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