4004 Grape Rd
Mishawaka, IN 46545

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Sales: 574-357-3192

Used Cars: 574-357-3211

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Gurley Leep Volkswagen

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Stevie wonder could have found the defects...

Reviewed by M.Lushbaugh from South Bend, INApril 07, 2022

Bought a car from them in January. Check engine light came on a few days later. Took it in, minor issue involving an O2 sensor according to them. Light kept coming on intermittently, kept taking it back as it was under warranty. Again, minor issues. Light came on again about a week ago; took it to the service center on Douglas with about 300 miles and 2 weeks left on the initial warranty. Turns out that most of the engine needed to be rebuilt, timing chains redone, and the catalytic converter was going out. These are large issues that a decent mechanic probably could have seen. There are two conclusions here, either they purposely ignored the issues and sold it anyway or the mechanics at Motor Werks are incompetent morons. Either way, do not buy from these people unless you thoroughly inspect the vehicle or just don't buy from them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Unmatched buying experience

Reviewed by Ed Bliler from Granger, INSeptember 08, 2021

LaSuonda was amazing, courteous, helped us find the perfect vehicle. Her contact and information were perfect. We will definitely return to buy our next vehicle from Gurley Leep!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

They will bug you to death

Reviewed by Rick from KalamazooFebruary 20, 2019

Don't go through True Car. They will call and email you into oblivion. Once you get on their call list it's all downhill from there. Then it's the email list. Can't get off of either.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

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