1701 Sagamore Pkwy S
Lafayette, IN 47905

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Sales: 765-257-2928

Used Cars: 765-257-2928

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 12:00pm

Reviews of Lafayette Volkswagen

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The dealership never returned my message about the

Reviewed by N/A from N/AFebruary 08, 2026

The dealership never returned my message about the availability of the car that they advertised.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, Your satisfaction is important to us. I would like the chance to speak with you about the quality of communication with our Sales Team regarding the availability of a vehicle you saw advertised. Please email me with your preferred contact information at a time that is best for you. Thank you, Gary Craft General Manager gcraft@fivestaronline.net

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Have bought two cars from this dealership.

Reviewed by Pete from Indianapolis January 16, 2026

Have bought two cars from this dealership. Very responsive easy to work with. Willing to go above and beyond.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your continued trust in Lafayette Volkswagen. We're glad to hear our team was responsive and helpful. We appreciate your feedback.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Inquired about a vehicle from this dealership advertised

Reviewed by Not Impressed from Fort Wayne, IndianaApril 12, 2025

Inquired about a vehicle from this dealership advertised on Cars.com. Response came "I do want to let you know the GLS does have mechanical issues." I have asked 3 times now what the mechanical issues are, but the responses are nothing but typical sales pitches. Not sure what they are hiding or why, but I will be staying away.....

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, Customer satisfaction is our top priority. I would appreciate the chance to speak with you about the level of communication you have received from our Sales Team when inquiring about the status of a particular vehicle. Please send me an email with your best method of contact so we may discuss this further. Sincerely, Gary Craft General Manager gcraft@fivestaronline.net

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lafayette Volkswagen

We love for new friends to visit our dealership, but sometimes, that just isn't convenient. If you can't get to us, we'll gladly deliver your new car to you and complete the paperwork while we are there. It's the most convenient way to buy a car.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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