1701 Sagamore Pkwy S
Lafayette, IN 47905

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Sales: 866-984-0511

Used Cars: 866-777-7835

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 12:00pm

Reviews of Lafayette Volkswagen

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Inquired about a vehicle from this dealership advertised

Reviewed by Not Impressed from Fort Wayne, IndianaApril 12, 2025

Inquired about a vehicle from this dealership advertised on Cars.com. Response came "I do want to let you know the GLS does have mechanical issues." I have asked 3 times now what the mechanical issues are, but the responses are nothing but typical sales pitches. Not sure what they are hiding or why, but I will be staying away.....

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, Customer satisfaction is our top priority. I would appreciate the chance to speak with you about the level of communication you have received from our Sales Team when inquiring about the status of a particular vehicle. Please send me an email with your best method of contact so we may discuss this further. Sincerely, Gary Craft General Manager gcraft@fivestaronline.net

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Amazing dealership and staff

Reviewed by Pat from Chicago, IlJuly 19, 2023

I live in the Chicagoland area and was looking for a Taos with FWD, but for some reason there are no dealers with this SUV on its lot. After looking for this car online and doing some research, I was bombarded with phone calls and emails. Sean sent me a text with a video of the car and introduced himself in the video. Obviously I was hesitant to call Sean back because I would have to drive 2 hours to finalize a purchase, but am very glad I did. I worked things out with Sean prior to making the trip and Sean was true to his word. Sean and the dealership did not try to play any games with me and my experience was one of the best experience I have had I’ve the past 20 years of purchasing a vehicle. I would highly recommend purchasing a car from this dealership and also working with Sean Bolden. Just a great guy and stands behind his words. Thank you very much for everything Sean. Was a pleasure dealing with you!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Pat, we are happy to learn that you had a satisfactory experience. Our Sales Team of professionals always aims to provide the best car-buying experience we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at Lafayette Volkswagen. Congratulations on your Volkswagen Taos!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Very happy 2023 VW Taos owner

Reviewed by Tracy McGirt from Lafayette, INJune 30, 2023

I have been looking to get a new lease and had looked and got quotes in April. Decided to wait and explore my options. Then McKenzie called me this month about some new deals. She got me some quotes and they were able to locate the exact vehicle I was wanting (2023 Taos, Pure Gray)! This vehicle has more options than I even thought about! Within a weeks time of getting the quote and putting down a deposit for them to locate one, I drove away with a brand new ride! Derek kept me informed on the status and when I was able to come get it. Derek and Alex sat with me in the car and showed me all the cool things with the vehicle. Alex helped get My VW app installed and up and running. I want to thank all of them, I am a very happy new car owner!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the 5-star review, Tracy. Congratulations on your new 2023 Volkswagen! We are thrilled to learn that you had a very informative and helpful experience with our Sales Department. It brings us joy to know that you are very happy with your new car. We greatly appreciate your business and we hope to see you again in the future at Lafayette Volkswagen. Take care.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lafayette Volkswagen

We love for new friends to visit our dealership, but sometimes, that just isn't convenient. If you can't get to us, we'll gladly deliver your new car to you and complete the paperwork while we are there. It's the most convenient way to buy a car.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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