4545 E 96th St
Indianapolis, IN 46240

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Sales: 855-542-9098

Used Cars: 855-542-9098

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Tom Wood Volkswagen

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

546 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service was really wonderful with Mr Fernando Ortega

Reviewed by Evora Jimenez from IndianĂ¡polis INAugust 21, 2024

The service was really wonderful with Mr Fernando Ortega , I felt at home, very good attention and good explanation of each of the details of the purchase

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Evora, we're delighted to hear that Fernando made you feel at home and provided excellent service here at Tom Wood Volkswagen. Thanks for sharing your experience!

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Maximum rating = 5

5.0 (out of 5)

Great at keeping me updated on repairs and progress.

Reviewed by Carol from Indianapolis, INAugust 08, 2024

Great at keeping me updated on repairs and progress. Staff extremely pleasant and helpful. Waiting area comfortable and clean.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Carol, we're delighted to hear you had a positive experience with our team at Tom Wood Volkswagen. Thanks for the kind words about our staff and facilities!

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Maximum rating = 5

5.0 (out of 5)

The customer service was excellent Very professional

Reviewed by Fernandoortega777August 08, 2024

The customer service was excellent Very professional Everything just in time My car driving perfect now

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're delighted to hear that you had an excellent experience with Tom Wood Volkswagen! Enjoy driving your perfectly tuned car!

Overall Experience 5

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Maximum rating = 5

About Tom Wood Volkswagen

Tom Wood Volkswagen is located on the Indy Auto Mile (96th St.) between Allisonville Rd. and Keystone Ave. in Indianapolis. We have been Indiana's number one Volkswagen volume leader since 1998 delivering over 12000 new Volkswagens which is twice as many as the other local dealers combined! We are also the number one Certified Pre-Owned dealer in Indiana!

We look forward to serving all of your Volkswagen needs!

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