5811 Cross Creek Blvd
Fort Wayne, IN 46818
Sales: 260-489-7900
Used Cars: 260-489-7900
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Fort Wayne, IN that carry Volkswagen
Overall Rating:
3.4 (out of 5)
93% recommend this dealer
359 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I would not ever use their parts Dept.
I would not ever use their parts Dept. or this dealer for anything I ordered a new part that wasn't need and was told they have a no return policy complete xx
Maximum rating = 5
Excellent experience, Professional staff, fair pricing,
Excellent experience, Professional staff, fair pricing, great communication, would buy from again if they had something I was interested in.
Maximum rating = 5
TERRIBLE customer service/service department
Vorderman Volkswagen is a joke! My car has been in and out of the shop with them, they “fix” the issue and then they don’t fix it correctly and my car is right back in the shop. The second time they had my car they had it for over 8+ months. After those 8 months when we got the car back within 24 hours it went straight back to the shop because it was dumping fuel all over the place and come to find out one of the techs forgot to tighten a valve. This time we took my car to the shop because we spoke to a service tech. last week and they told us my heater core was under warranty in my vehicle because the heat has not worked right in the car since the day I bought it. We took it there this morning to be told they’re not covering it under warranty because my vehicle is not throwing a code for the heater core. Are you kidding???? It’s clear as day the heat does not work, but since my car isn’t throwing the code we can’t fix it under warranty??? Not to mention we took time out of our work day to take it to your xxxxty shop to be told this? It would’ve been nice to have communicated that last week. I will never recommend Vorderman Volkswagen they suck!!!
Maximum rating = 5
Vorderman Motor Werks was originally founded in 1990 by Reg Vorderman. Employees consisted of his wife Connie and a select group of highly qualified technicians.
In 1998 Vorderman Motor Werks acquired Fort Wayne's exclusive Volkswagen dealership. We quickly outgrew our Ley Rd. location and moved to Cross Creek Boulevard. We have been at this location ever since and even added Vorderman Import Service also located on Cross Creek Blvd. for service of all makes and models from Audi to Volvo and everything in between! Their are no strangers here at Vorderman Volkswagen... Just friends we haven't met yet. Stop by today and say hello!
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