8920 W 159th St
Orland Park, IL 60462

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Sales: 877-388-7417

Used Cars: 855-365-6112

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Volkswagen of Orland Park

Overall Rating:

4.2 (out of 5)

89% recommend this dealer

1601 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They completely ruined the best car I've ever owned, and

Reviewed by PrintmeOffersDecember 08, 2025

They completely ruined the best car I've ever owned, and destroyed four generations of goodwill between VW and my family. That's at least 16 future drivers will NEVER consider Volkswagen automobiles.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Customer services is iffy, depending on whom you speak

Reviewed by APRILLOBLEYDecember 08, 2025

Customer services is iffy, depending on whom you speak and work with. Being completely informed of policy and procedures that might effect your situation should happen prior to appt. Consistent communication from VW staff to consumer causes less confusion.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Courtesy,service, close by, attention, sales agent

Reviewed by RUNNERS_57December 06, 2025

Courtesy,service, close by, attention, sales agent comprise, dealer is a plus,repair shop accessible,

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Volkswagen of Orland Park

Our family-owned facility has been rated as an A+ business by the Better Business Bureau, and we are Chicago’s only four-time winning dealership for the Customer First Club award from Volkswagen. If our awards don’t speak for themselves, then read our testimonials, or simply come to Volkswagen of Orland Park and have an experience of your own.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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