Volkswagen of Marion in Marion including address, phone, dealer reviews, directions, a map, inventory and more

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4403 W Deyoung St
Marion, IL 62959

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Sales: 618-623-4867

Used Cars: 618-223-5979

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Volkswagen of Marion

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

42 out of 45 people said they would recommend this dealer

1 (out of 5)

My nam is Jenna I was taking advantage of.

Reviewed by Jenna in Murphysboro ILNovember 21, 2020

I have left of numerous reviews and complaints just 2 days after purchasing my car and they say that they’re going to get back to me And find out what went wrong and how to fix the problem and they never do... Horrible customer service ! I was a returning customer as well I was told and lied to about bringing my car back in a returning customer and getting better trade in value and then through the paperwork process I never was told what I was getting for my car I never even got to see any paperwork until the lady was already outside taking all the stuff out of my car and putting it in my new car as I went into another office and sat with a guy that pulled out all the paperwork I was definitely taken advantage of I thought like I was forced to have to sign the paperwork after it was all done and typed up! I notified them two days later about how I felt and how I wanted this fixed or some kind of different agreement or different arrangement I wanted my car back no response other than the response of the comment I left on their page saying that they will have someone get back with me immediately and never did I will never ever recommend this place to anyone stay far away from this dealership all they wanna do is take it vantage of you maybe someday they’ll actually respond to one of these reviews that I leave actually actually pick up the phone and call me fix the problem but I’m not gonna hold my breath!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Satisfied

Reviewed by Bill in Harrisburg, ILMarch 17, 2020

Sarah Lay was very personable and easy to work with. She made our deal happen. She did not pressure us. She was actually honest with us.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great service

Reviewed by Brian c in Carbondale , ilAugust 20, 2017

Great service. Sales person was nice and friendly. Very helpful with tring to get financed .

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Volkswagen of Marion

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

We look forward in serving you!

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