Volkswagen
New Car Dealership in La Grange, IL
Overall Rating
3.4/5
Read dealer reviews
The Autobarn VW of Countryside serves the greater Chicago, IL area. By providing Chicago Volkswagen customers with the best prices on new and used Volkswagens and the best car deals on Jetta, Golf, Passat and more, we're consistently the best selling and most reliable Chicago Volkswagen Dealer. Serving Countryside, Chicago, La Grange, Oak Lawn, and Naperville, our expert service and parts staff assists our customers in keeping their Volkswagen cars in great shape.
The Autobarn Volkswagen of Countryside's service reps and mechanics are Volkswagen trained and utilize the latest cutting edge technology to keep your car running smoothly.
The Autobarn Volkswagen of Countryside Reviews
Overall Rating
3.4/5
23 out of 41 people recommended this dealer
Overall Facilities:
3.8/5
Carwash
Reviewed by Jacob Miller
in Countryside,Il
December 02, 2020
I came in to test out a theory that dealers don’t care about there customers even if you buy the car from them.I came in for a quick regular wash and a kid who looks to be 12 says he gots it.I’m just shocked at this point! I was expecting to get the car back like a regular wash.But when I tell you the car was spotless, I mean it was spotless.I never give out any tips but I tried to give the kid $20 but he wouldn’t take it.I am very impressed with the staff here and how they treat there customer (shocked).This is how a dealer should operate.10/10.
Worst Experience Not So Honest Experience
Reviewed by RJ
in Orland Park, IL
April 27, 2020
I want to share my experience of a not so honest deceitful maneuver at this car dealership. They had this particular Tiguan that I wanted on their lot since January 9th 2020. A friend of mine who was a GM of a Hyundai dealership, told me that Dealerships get antsy when they have cars for over 60 days, and they would be particularly motivated to sell those. Currently, with the Covid situation not many people are buying cars so I was eager to get a more dedicated and motivated salesman and there will be less foot traffic to worry about for a hopefully more pleasant car buying experience. The car was listed for $36,280, and I was messaging back and forth with the salesmen and made an offer of $31K out the door (OTD). He replied to me via text message saying “in order to get $31K I would have to put $9.6K down” to which I happily agreed. Prior to going in I did the credit app, and was approved. When I got to the finance table, the paper said $31K being financed and $9.6K down payment. I had then asked the Finance Manager to clarify the amount being financed, he said $31K. I told him that was not what the salesman and I had agreed on via text message. He left the office and came back with Juan the Sales Manager who was extremely rude, never let me talk, and then called me “habibi”. I explained the agreement and went to show him the message in which the salesman now hands him his phone. Juan then said no $31K OTD meant $31K Financed with $9.6K down. I’m a GM myself, and have been in business for too long to be fooled by what they were trying to pull on me. I told them I “politely decline”, and proceeded to walk out. As I exit the office, Juan rudely tells me that “if any other dealership would sell me the car for the price of $31K to buy 5.” You guys were on the 1 yard line, and messed everything up due to your unethical dealings. I would’ve renegotiated, but I don’t deal rude people. Thanks for a complete waste of time and an unnecessary credit inquiry.
Easy/painless process!
Reviewed by eas
in westchester,il
October 10, 2014
My husband and I went to Volkswagen in Countryside after doing our research online and looked at a pre-owned CC. Adam Stratton was the salesperson that helped us through the purchase. He was extremely knowledgeable, friendly, and easy to talk to. The entire experience was a delight because of Adam! We never felt pressured or like we were being lied to just to make a quick sale. The rest of the sales/finance team was great too. I would definitely recommend anyone looking for a Volkswagen to hit up the Autobarn in Countryside and ask for Adam!
The Autobarn Volkswagen of Countryside
