6301 W Grand Ave
Gurnee, IL 60031

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Sales: 224-637-1175

Used Cars: 224-637-1175

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Gurnee Volkswagen

Overall Rating:

3.2 (out of 5)

74% recommend this dealer

1329 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had an outstanding experience working with Sandi.

Reviewed by tamizwiefkaJanuary 17, 2026

We had an outstanding experience working with Sandi. From the moment we walked in, he was welcoming and genuinely focused on helping us find the right first car for my daughter's first purchase. He took the time to answer every question and made the entire process smooth and stress-free. Jason in the finance department was also quick and to the point. If you’re looking for a car-buying experience that feels comfortable, fair, and even enjoyable, I highly recommend working with him. I’ll definitely be returning for my next vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gurnee Volkswagen! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The salesman and the manager were direct to the point and

Reviewed by alexerieJanuary 06, 2026

The salesman and the manager were direct to the point and made the transaction very easy. They accommodated my schedule to receive me in the dealership.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for your feedback on your recent visit to Gurnee Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional the team of men , Tyler, Tyson , James

Reviewed by cherylpelanisDecember 16, 2025

Very professional the team of men , Tyler, Tyson , James etc. They answered my questions and were good at working with me!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we're happy you found our staff to be so supportive during your experience here at Gurnee Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gurnee Volkswagen

Welcome to Bob Rohrman's Gurnee Volkswagen.

Our friendly staff of professionals at Gurnee Volkswagen are ready to answer any of your questions and will provide a positive and enjoyable experience.

Whether you're looking for a New Volkswagen Atlas Passat Jetta Golf GTI Tiguan or even a Sportwagen please visit us!

If you're not in the market for new please check out our Certfied Pre-owned Volkswagen models.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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