City Volkswagen Of Evanston in Evanston including address, phone, dealer reviews, directions, a map, inventory and more

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1033 Chicago Ave
Evanston, IL 60202

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Sales: 847-866-7604

Used Cars: 847-866-7604

Reviews of City Volkswagen Of Evanston

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

36 out of 43 people said they would recommend this dealer

5 (out of 5)

Naric was great to deal with!

Reviewed by Rich Cavaletto in Oglesby,IllApril 28, 2021

Narcis was great to deal with it. First car from City Volkswagen Evanston. Purchased a 2017 Passat and had a great experience. Narcis was incredible to deal with. I will be back!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Fantastic Experience

Reviewed by ARNEL JUSUFOVIC in CHICAGO, IllinoisApril 16, 2021

Great experience, fantastic people to work with and great attention to detail! Narcis and Mario are simpky the best car guys i know. Make sure you ask for them when you shop for new or used cars!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

3 (out of 5)

Poor communication between departments

Reviewed by Manager in evanstonSeptember 30, 2020

sales staff failed to communicate the correct final vehicle sales price to finance department resulting in a mass confusion. In attempt to resolve this issue the manager of the sales department was very disrespectful and rude. would i recommend this dealer to a friend... No. A poor customer services experience tends to get ingrained in your memory,

Customer Service 2

Buying Process 1

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

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