1033 Chicago Ave
Evanston, IL 60202

Get Directions

Sales: 847-866-7604

Used Cars: 847-866-7604

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of City Volkswagen Of Evanston

Overall Rating:

5 (out of 5)

97% recommend this dealer

3270 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Just purchased a 2026 Tiguan SE R-line with amazing

Reviewed by MauricioJanuary 24, 2026

Just purchased a 2026 Tiguan SE R-line with amazing customer service! Very qualified personales. Special thanks to Narcis Agic and Mario Gentry. Pleasant experience with everything. Narcis is very knowledgeable and very professional. Thanks again to all the team there!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service, Great pricing.

Reviewed by Charles LisciandrelloJanuary 24, 2026

Great service, Great pricing. Came in to see a couple vehicles, They had them picked out and ready for us to try. Real informative and knowledgeable about the vehicles. No pressure or usual salesman tactics, Very transparent and honest. AMAZING Pricing as well.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everybody provide excellent service.

Reviewed by perezadrian1985January 23, 2026

Everybody provide excellent service. I would especially like to thank Narcis for his outstanding service.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About City Volkswagen Of Evanston

Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Volkswagen technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Our service and parts specials are available for you for everyday savings. Make your way to City Volkswagen of Evanston in Evanston today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 847-866-7600 or (847) 648-9676.

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