1033 Chicago Ave
Evanston, IL 60202
Sales: 847-866-7604
Used Cars: 847-866-7604
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Evanston, IL that carry Volkswagen
Overall Rating:
5 (out of 5)
97% recommend this dealer
3199 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Narcis and team made my experience the best I’ve ever had
Narcis and team made my experience the best I’ve ever had buying a car. I knew exactly what I wanted, and they quickly responded with pricing details, were able to show me the car when it was most convenient for me, and had me out of the dealership with my new car in 1.5 hours (paying cash with no trade in). great staff!
Dealer Response
Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com
Maximum rating = 5
If you’re looking to buy a car and you’re on the fence
If you’re looking to buy a car and you’re on the fence about which one to choose—or whether to lease or purchase—Narcis is your guy. He took the time to walk me through every option so I could make the best and wisest decision. He’s incredibly kind, humble, and extremely knowledgeable. I just leased the 2026 Tiguan, and I couldn’t be happier with my choice. Narcis made the entire process smooth and stress-free. Narcis is simply the best!
Dealer Response
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta General Manager slotta@cityautogroup.com
Maximum rating = 5
The dealership was clean presentable.
The dealership was clean presentable. The vehicles on display were of quality and top of the line, showing what Volkswagen has to offer. There was plenty of complementary snacks and drinks and an overall warming experience keeping in mind this is our 10th vehicle, so that should tell you something
Dealer Response
Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com
Maximum rating = 5
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Volkswagen technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Our service and parts specials are available for you for everyday savings. Make your way to City Volkswagen of Evanston in Evanston today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 847-866-7600 or (847) 648-9676.
Find out what your used car is worth with our appraisal tool.