2630 Auto Mall Drive
Elgin, IL 60123

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Sales: 847-982-8821

Used Cars: 847-805-2386

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Elgin Volkswagen

Overall Rating:

4.3 (out of 5)

85% recommend this dealer

101 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Anytime I have needed service Elgin Volkswagen has done a

Reviewed by Jay from ElginNovember 29, 2025

Anytime I have needed service Elgin Volkswagen has done a great job! I was recently in for a warranty claim and notified throughout the day on the progress. Really appreciate the communication and the professionalism dealing with service. One of the best dealerships I have dealt with.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Easy, stress-free, and friendly!

Reviewed by R jahnke from Mchenry November 26, 2025

Easy, stress-free, and friendly! Definitely will go back to this dealership. From our salesman, to sale manager and the finance guy all very nice and professional. If your thinking about buying a Volkswagen come to Elgin. We first went to a different volkwagen dealership and they were such scam artists. It almost turned me off not to buy a Volkswagen ! This dealship made up for it. Building very nice too! Thanks elgin!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Nate was knowledgeable & personable.

Reviewed by M.J. Menolascino from Sycamore, ILNovember 23, 2025

Nate was knowledgeable & personable. Service to vehicle was professionally done. Dealership is clean and comfortable & professional.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

About Elgin Volkswagen

Elgin Volkswagen is Chicago's newest and most advanced Volkswagen dealership in this Chicagoland area. Whether you're in the market for a new Volkswagen or maintaining your VW our professionally trained staff is dedicated to focusing on our customer's needs and providing the best service. If you have any concerns you can contact us at (847) 428-2000. Or visit us online at www.ElginVW.com

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