2020 Ogden Avenue
Downers Grove, IL 60515

Get Directions

Sales: 630-964-9500

Used Cars: 630-964-9500

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 4:00pm

Reviews of Castle Volkswagen Downers Grove

Overall Rating:

3.4 (out of 5)

84% recommend this dealer

234 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Completed all requested services on time and provided

Reviewed by yasbickMay 30, 2025

Completed all requested services on time and provided complimentary Lyft rides both to and from dealership

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service experience, all work performed was done

Reviewed by John from Winfield, IlMay 06, 2025

Great service experience, all work performed was done accurately. Communication was top notch from Alex Harter. I had no surprises. The dealer exceeded my expectations.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The team at Castle VW provided excellent service again

Reviewed by JLaMantiaMay 05, 2025

The team at Castle VW provided excellent service again for my Golf. The service was quick and painless through the whole process.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Castle Volkswagen Downers Grove

Welcome to Castle Volkswagen Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience. At Castle Volkswagen Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top