FOX VALLEY VOLKSWAGEN CRYSTAL LAKE

Thank You for an Exceptional Buying Experience Dear Andrew and Alex, Thank you so much for all your help with my recent purchase of the 2024 BMW X3. You made the online and over-the-phone buying experience truly enjoyable. Your friendly and approachable attitudes made me feel welcome from day one. I also really appreciate your fair pricing and outstanding customer service—especially delivering my BMW all the way to Peoria, IL. Your efforts have left a lasting impression, and I will surely return for all my future auto purchases. You both went above and beyond, and I’m sincerely grateful. Thank you again for everything. Best regards, Jamie Peoria, IL

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

Had an appointment to drive 1 1/2 hours to test drive a vehicle for my son that we already had a pre approval on and they sold the vehicle before our appointment. I called to let them know we were almost there and they said that they were meaning to let us know that it was sold, yet 3 hours earlier I received an email reminding us of our appointment. Very disappointed in this dealership and the communication. Would not recommend and definitely will not be purchasing anything from them…