5330 W. Irving Park Road
Chicago, IL 60641

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Sales: 773-639-2708

Used Cars: 773-372-1948

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 6:00pm

Reviews of City Volkswagen of Chicago

Overall Rating:

5 (out of 5)

98% recommend this dealer

4469 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Coming into the dealer everyone was very welcoming and

Reviewed by Jaz September 17, 2024

Coming into the dealer everyone was very welcoming and polite. Great customer service. Definitely would recommend coming here

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, Jaz! Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Anthony Manteca - amanteca@cityvwchicago.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I’ve had nothing but a great experience with Volkswagen

Reviewed by chavesamandaSeptember 15, 2024

I’ve had nothing but a great experience with Volkswagen dealership , that is why I’m a returning customer.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Amanda, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Anthony Manteca - amanteca@cityvwchicago.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had the best purchasing experience at City Volkswagen.

Reviewed by KimSeptember 14, 2024

We had the best purchasing experience at City Volkswagen. Our salesman Juan Fuentes was fantastic. He made the process seamless and worked with the price that we were comfortable with. I highly recommended Juan and City Volkswagen to anyone in the market for a car!!!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Kim, Thank you so much for your excellent review! We are so glad that Juan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Anthony Manteca - amanteca@cityvwchicago.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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