City Volkswagen of Chicago

Volkswagen New Car Dealership in Chicago, IL

5330 W. Irving Park Road
Chicago, IL 60641

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Sales: 773-639-2708

Used Cars: 773-372-1948

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 6:00pm
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Reviews of City Volkswagen of Chicago

Overall Rating:

5 (out of 5)

98% recommend this dealer

5126 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very helpful and knowledgeable.

Reviewed by ovmoreno75November 30, 2025

Very helpful and knowledgeable. Not pushy which was appreciated as we were on the fence about trading in our car which held lots of memories.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Edgar made our trade in and buying process a breeze!

Reviewed by NmdevereuxNovember 30, 2025

Edgar made our trade in and buying process a breeze! He was very knowledgeable about the car and was able to talk to us about all the features during our test drive. He was personable and easy to work with! We had a great experience.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Our salesperson Laura was very professional and very

Reviewed by Ambrosio Medrano Sr from Chicago, IL November 30, 2025

Our salesperson Laura was very professional and very thorough in her presentation of the 2025 VW Taos that we were interested in purchasing. She answered all our questions and addressed any concerns we had regarding the 2025 VW Taos. Needless to say because of her professionalism we purchased the vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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Volkswagen

Atlas, Atlas Cross Sport, ID. Buzz, ID.4, Jetta GLI, Taos, Tiguan
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