2881 N Nimitz Hwy
Honolulu, HI 96819

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Sales: 888-862-8170

Used Cars: 808-379-3668

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Honolulu Volkswagen

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

815 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sheree was very courteous, knowledgeable and recommended

Reviewed by Kimo.piersonNovember 24, 2025

Sheree was very courteous, knowledgeable and recommended other items to look after. I will ask for her again on future visits.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Kimo, we really appreciate this feedback about Sheree! Thank you for choosing Honolulu Volkswagen and for sharing your support here. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

This interaction was excellent.

Reviewed by leelaNovember 06, 2025

This interaction was excellent. Roadside service was quick and efficient, Sheree was friendly and competent. My tire change was performed within a respectable amount of time. I would only like to let the Service department know that they did not reset my TPMS after changing my tire, and my voice mail requesting a call back has still not been answered. Other than that, I'm super happy with how easily and efficiently my flat tire was addressed.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Leela, thank you for sharing your feedback! It’s fantastic that Sheree provided efficient and friendly service, although I apologize for the oversight with the TPMS reset and the missed callback. We'll address this with our team, but if there's anything you need in the meantime, please feel free to reach out to our management team.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The personnel at the shop was very professional.

Reviewed by Fernando October 24, 2025

The personnel at the shop was very professional. The repair job was done very quick. I'm very pleased with the customer service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Fernando, we appreciate the 5-star review! We're pleased to hear about your great experience with our service team and that we could get you back on the road safely and in no time. Thank you for choosing Honolulu Volkswagen and for sharing your feedback. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Honolulu Volkswagen

Welcome to Honolulu Volkswagen where you'll find selection and value. Why do people from all over Hawaii shop our store? It's because of our commitment to our customers for their entire ownership experience. Our trained and experienced sales staff is focused on assisting you with all of your Volkswagen needs whether for a new or Certified Pre-Owned VW or one of our carefully inspected used vehicles. Our service department is staffed by manufacturer-trained technicians trained on the latest techniques and features of today's advanced vehicles.

So give us a call or visit us at 2881 N Nimitz Highway. We look forward to serving you!

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