Jim Ellis Volkswagen of Kennesaw in Kennesaw including address, phone, dealer reviews, directions, a map, inventory and more

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950 Ernest W Barrett Pkwy NW
Kennesaw, GA 30144

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Sales Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Jim Ellis Volkswagen of Kennesaw

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

245 out of 265 people said they would recommend this dealer

4 (out of 5)

Terrible turned Good

Reviewed by Ashley Ross in Dallas, GAJanuary 29, 2021

Update to my last review: After an extremely traumatic experience in the service department at Jim Ellis Volkswagen of Kennesaw, Marian Mayer also known as “Bitsy” restored my confidence with this dealership. Bitsy worked tirelessly to get my sister into a new car at a price that fit her budget, and her families needs. Chris in finance was also outstanding as he contributed to the purchase of her new car. Thank you Bitsy for two months of customer service that went above and beyond, and making right the wrongdoings of your service department. If you want to buy a new, go see Bitsy, she’ll treat you right!

Customer Service 5

Buying Process 5

Quality of Repair 1

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

looking for a used car

Reviewed by MIsha in Kennesaw, GaJanuary 28, 2021

I had a great buying experience here. Bitsi will make you feel at ease. I knew I was in great hands with her. If you want honesty and you like great customer service ask for Bitsi. She will even deliver your car if it is not ready.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Dedicated Teams are the most successful!

Reviewed by Dwayne Burns in Marietta, GAJune 22, 2018

We initially came to Jim Ellis VW on a vehicle we saw on Cars.Com and after arriving decided it was not the vehicle for us. We left and wasn't gone 15 minutes when we received a call from the sales person about an alternative vehicle that was traded in and just made available. We returned and initially liked the vehicle but could not come to terms. We went back to our credit union and increased our pre-approval and continues shopping. Several days later we received a follow up call asking to schedule a meeting with the sales manager to see if they could earn our business. We declined the meeting but said we would come by informally and ask for the manager when we arrived. Upon arriving we spoke with the manager and he collected our requirements and assigned us a salesman to show us a couple of cars. My wife found a car she liked and the team at Jim Ellis VW worked with us tirelessly to get the deal done. In the end we allowed Jim Ellis to handle the financing because they were able to improve our rate and we reached a fair deal for the car. They stayed several hours after closing and never complained about the extra hours - that is a team dedicated to servicing the customer! We are a VW family and have been servicing our VWs at another location (closer to home) however moving forward we have officially joined the Jim Ellis VW family! Also if you are looking for a new or pre-owned vehicle see Keenan, he will make sure you are taken care of!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Jim Ellis Volkswagen of Kennesaw

At our new VW and used car dealership in Kennesaw we provide a constantly updated inventory of new Tiguan, Atlas, Jetta, Passat, Golf models and more, and used Volkswagen vehicles, and do so with an unparalleled commitment to customer service, no-hassle, no-obligation sales process, and by treating all our customers like friends. Conveniently located in Kennesaw,GA. We welcome first-time buyers, commuting professionals and families to visit us today to explore terrific car loan and lease packages on Volkswagen's renowned lineup of cars, wagons and SUVs. Because at the Jim Ellis Family of Dealerships, you've got a friend in the business.

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