3000 N Lake Pkwy Building 300
Columbus, GA 31909

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Sales: 855-495-1495

Used Cars: 855-491-9062

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Reviews of AutoNation Volkswagen Columbus

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

331 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The worst dealership rip off unscrupulous selling lemons

Reviewed by Ashiea Reid June 10, 2025

The worst dealership rip off unscrupulous selling lemons “AS IS” don’t answer ur calls after they have your money crickets Nick and Andrew are sales hustlers and professional liars would give 0 star if I could. I paid $17,800 for a lemon that broke down 5 days later no Ac thermostat and Freon leak amongst other issues for a 2016 Chevy tahoe

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

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Maximum rating = 5

5.0 (out of 5)

Marcus Saunders at AutoNation Volkswagen was impressive.

Reviewed by Janet Dupree from Columbus, GeorgiaMay 02, 2025

Marcus Saunders at AutoNation Volkswagen was impressive.. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He was patient, even when I told him I was considering other dealerships, and never made me feel pressured. That kind of integrity really stood out. Marcus listened, answered every question, and made the process smooth and stress-free. I ended up purchasing a Volkswagen Taos, and I couldn't be happier with the experience. If you?re looking for someone who will treat you with respect and make your car-buying experience a positive one, I highly recommend asking for Marcus Saunders. He?s off to a great start, and I?m confident he?ll keep building a strong base of happy customers. The entire Auto Nation staff at Volkswagen was welcoming and kind!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Janet, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

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Maximum rating = 5

5.0 (out of 5)

Quick no pressure process timely service friendly staff

Reviewed by Roderick Carter from Colquitt, GeorgiaApril 15, 2025

Quick no pressure process timely service friendly staff easy to sign paperwork with professional management my process was so smooth and quick with all bases covered

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Roderick, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Maximum rating = 5

About AutoNation Volkswagen Columbus

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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