3000 N Lake Pkwy Building 300
Columbus, GA 31909

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Sales: 855-495-1495

Used Cars: 855-491-9062

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Reviews of AutoNation Volkswagen Columbus

Overall Rating:

4.7 (out of 5)

89% recommend this dealer

350 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mark, in the service department is caring and

Reviewed by erpjsp913November 25, 2025

Mark, in the service department is caring and knowledgeable. He explained the service and costs before I made the final decision about service. Appointment was easy to schedule, and my car was promptly serviced to my satisfaction. The waiting area is comfortable, and the restrooms are clean.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Richard G.

Reviewed by Maureen Jackson from Montgomery, ALNovember 18, 2025

Richard G. treated my family and me with so much care and professionalism. I could tell from my initial phone conversation with him that he was a genuine individual who was striving to provide exceptional service, and not just to make a sale. He did just that! I am grateful to have had him as my salesperson. All of the personnel I worked with were phenomenal.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Maureen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Richard G.

Reviewed by Mlgj61077November 17, 2025

Richard G. treated my family and me with so much care and professionalism. I could tell from my initial phone conversation with him that he was a genuine individual who was striving to provide exceptional service, and not just to make a sale. He did just that! I am grateful to have had him as my salesperson. All of the personnel I worked with were phenomenal.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Volkswagen Columbus

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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