Gerald Jones VW/Audi in Augusta including address, phone, dealer reviews, directions, a map, inventory and more

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4022 Washington Rd
Augusta, GA 30907

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Sales: 706-993-4831

Used Cars: 706-228-6900

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gerald Jones VW/Audi

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

68 out of 73 people said they would recommend this dealer

4 (out of 5)

Buick enclave

Reviewed by Lauren Saxon in Statesboro, GaNovember 27, 2019

They got back to me very quickly when I inquired about a Buick Enclave that they had. They were willing to send pictures and answer any questions I may have. My one downside was after the initial conversation, they never got back with me or asked to set up a test drive.

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

WATCH OUT!

Reviewed by PS in Chicago, IlAugust 15, 2019

This dealership (Michelle)contacted me by email regarding an OTD price after I inquired about a used car via email. I am hearing impaired, so I only use email or text. I informed her to please either email me the quote or I would have my husband call to get the info because I am hearing impaired. When I didn't receive an email within an hour or so, my husband then called and asked if she would please send it to me, which she said she would. She sent it alright, 5 minutes later I got an email stating the car she had just reached out to me about had mysteriously already been sold that morning! REALLY? Sounds like discrimination of a hearing impaired person to us, either that, or they do not want to put their offer IN WRITING. Audi headquarters will be hearing about our experience.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great people, great deals

Reviewed by DrH88 in EvansJuly 05, 2018

People at the Gerald Jones Audi/VW are very professional and nice to discuss on options with vehicles. It only took a few days before we made our decisions for two vehicles, one to purchase and one to lease. Rod Ibarra made the process of negotiation and completion very smooth. The financing department is very efficient to complete two deals in about 1 hour. Thanks to Bill! This was the second time we made deal with Gerald Jones Audi. Now our family members are driving 2 Audi's and one VW, all from Gerald Jones. I would recommend Gerald Jones to anyone who are interested in owning a new vehicle.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Gerald Jones VW/Audi

ASK FOR VICTORIA MCPHEE OR GREG HALL when you arrive to Receive an additional $250 off !!!!
Since 1974, Gerald Jones VW has been the premier car dealership in the greater Columbia, South Carolina, area. Over that time, we've learned a thing or two about how to treat customers and get them into the car of their dreams. With a professional sales staff, a knowledgeable team of mechanics, and the best finance team in the industry, there's no better place to go for your next vehicle purchase. Here are just a few more reasons to give us your business.

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