1550 Mansell Rd
Alpharetta, GA 30009

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Sales: 855-314-2179

Used Cars: 855-314-2179

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Nalley Volkswagen

Overall Rating:

4.2 (out of 5)

86% recommend this dealer

452 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I am extremely frustrated with Nalley VW.

Reviewed by clfree198January 10, 2026

I am extremely frustrated with Nalley VW. I have brought my daughter’s vehicle there twice in the last four months, and both times new issues appeared within a day that were either not identified or not properly repaired during the service visit. Currently, the vehicle is back at Nalley VW for a sensor issue that began immediately after a recent oil change. It has now been there for three days, and I have received no call back or update on the status. This lack of communication is unacceptable. There should not be such a long delay in providing basic feedback, especially considering the vehicle was just serviced on December 30, 2026, for the oil change. At this point, I am very disappointed by both the quality of service and the lack of follow-up communication.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a good service experience on Friday was serviced in

Reviewed by Joe GillisDecember 17, 2025

I had a good service experience on Friday was serviced in the time quoted and discussed plan for an outstanding issue

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Easy in and out.

Reviewed by ktlindquDecember 14, 2025

Easy in and out. Service advisors know what to do. Quick turn around on busy Saturdays.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Nalley Volkswagen

A Nalley Exclusive is a 3 yr/ 30000 mile Maintenance plan with every new vehicle purchased at no charge to you. This is a HUGE value. If you're searching for a new car browse our inventory of exciting new VW models like the Beetle Jetta Passat Tiguan and Routan. Also check out our great selection of Used vehicles

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At Nalley Volkswagen of Alpharetta we don't just sell cars we provide a complete car buying experience. We provide our customers with everything from car repair services auto parts sales to car loan and lease services. Come visit us today at 1550 Mansell Rd and let us show you how easy the car buying experience can be!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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