Kuhn Volkswagen

My sales person Hector was extremely helpful in finding me the vehicle best suited for my Family needs.

Second time I’ve gone in to buy a Jetta and it was an easy, painless process. Lenny Martinez helped me both times and ensured I was taken care of. Highly recommend!

Unfortunately, Kuhn Volkswagen will go down in history as the worst experience I’ve ever had with an auto dealership. My daughter attends the University of Tampa, and this year we sent her to school with my wife’s old 2018 Tiguan. A month into the semester, Kuhn’s service department informed us the car needed a major repair — a damaged cylinder head — totaling nearly $7,000 in repairs. From that moment, everything went downhill. After deciding it made no sense to put that kind of money into a seven-year-old car, I asked Kuhn for some specific new-car options. The young sales rep I was assigned responded with a handful of overpriced vehicles that didn’t come close to what I requested. To make matters worse, the trade-in value they offered for our Tiguan was insultingly low — almost laughable. It quickly became clear that they knew I was 500 miles away, that my daughter needed a car, and they were intent on taking advantage of the situation. Thankfully, my daughter was able to retrieve the Tiguan before they effectively held it hostage. Carvana later paid me seven times what Kuhn offered! In the end, I purchased her a new VW from a reputable dealership here in Georgia and personally delivered it to Tampa this past weekend. The bottom line: Don’t trust this dealership — especially if you have students at the University of Tampa. In my opinion, they are opportunistic and predatory, targeting out-of-state parents who simply want to help their kids. If anyone from Kuhn happens to read this, know that I will make sure my experience is heard loud and clear.