4175 S. Orlando
Sanford, FL 32773

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Sales: 855-664-1501

Used Cars: 855-415-8168

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Napleton's Volkswagen of Sanford

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

1168 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Thank you to Felicia, Stefan and the finance manager in

Reviewed by Boardwalk12November 24, 2025

Thank you to Felicia, Stefan and the finance manager in trying to help me get approved for a car loan. Felicia has worked extremely hard and was constantly in touch me all the time. She is truly an asset to the company and I look forward to working with her again. Everyone was a professional and treated me very fairly at this dealership.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jacob has been an outstanding service advisor for our

Reviewed by Konstantin from Lake MaryNovember 21, 2025

Jacob has been an outstanding service advisor for our fleet of 40 vehicles with Seminole Public Transportation. His communication, professionalism, and attention to detail consistently make every service visit smooth and efficient. He always keeps us updated, helps us prioritize repairs, and makes sure our vehicles get back on the road as quickly as possible. We truly appreciate his support and look forward to continuing our partnership. Highly recommended!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Jacob has been an outstanding service advisor for our

Reviewed by KonstantinNovember 21, 2025

Jacob has been an outstanding service advisor for our fleet of 40 vehicles with Seminole Public Transportation. His communication, professionalism, and attention to detail consistently make every service visit smooth and efficient. He always keeps us updated, helps us prioritize repairs, and makes sure our vehicles get back on the road as quickly as possible. We truly appreciate his support and look forward to continuing our partnership. Highly recommended!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Jacob was so helpful! Thanks for the recommendation, and have an amazing day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton's Volkswagen of Sanford

When you visit our new showroom you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles assist with your finance needs and personally deliver the VW for you.
We don't have a separate finance department. Your sales professional will be with you from beginning to end!
Please allow us to give you the best experience possible. You may find our hours and directions here. We look forward to meeting you!

The Napleton Volkswagen Family

The #1 VW Dealer!!

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