Bert Smith Volkswagen in Saint Petersburg including address, phone, dealer reviews, directions, a map, inventory and more

3335 38th Ave N
Saint Petersburg, FL 33713

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Sales: 888-589-0733

Used Cars: 888-589-0733

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Reviews of Bert Smith Volkswagen

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)


Reviewed by Paul from St. Petersburg, FloridaAugust 09, 2023

STAY AWAY FROM SERVICE DEPARTMENT. Do not trust this dealership unless you want to receive your car with more problems than you brought your car their with. They only have one “good” mechanic and the rest are amateurs. This is not the first, fourth, or tenth time this was reported. The only reason I brought my car in for a repair was because my warranty covered the repairs and I give everyone the benefit of the doubt. Which now, I extremely regret. You would assume after bringing $20,000 worth of business for repairs where they over charge the warranty company that they would be professional enough to cover mistakes that their mechanics make. STAY AWAY! They run a shady service department, not sure if it is because of the Service Manager or not but I would not recommend to anyone to put trust in Bert Smith Volkswagen. I brought a drivable car into the dealership and was returned with my car UNDRIVABLE. They “suggested” I pay them $3400 for a repair on a part that I had just purchased new before bringing in my vehicle.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Great experience!

Reviewed by Meredith from St.Petersburg, Florida July 11, 2022

Excellent experience thanks to Shawn Chayban in sales! This dealership provided a wide variety of vehicles to select from, no pressure environment, quick process to complete your purchase. I was able to find exactly what I was looking for , stayed in my purchasing budget, and drove home same day with my new Tiguan! Amira , in financing, provided me with great advice on vehicle finance options and service/add on warranty plan packages.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Excellent dealership!

Reviewed by Jermy Putnam from Atlanta, GANovember 07, 2021

We had an excellent car buying experience here! Eon Mohamed was honest, knowledgeable, and his excellent customer service made buying our vehicle from out of state very easy! Highly recommend!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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