1406 West Sand Lake Road
Orlando, FL 32809

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Sales: 407-347-6585

Used Cars: 407-347-6618

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Orlando VW South

Overall Rating:

4.5 (out of 5)

77% recommend this dealer

503 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I purchased my Tiguan in 2021 and Randy was very

Reviewed by fonso1999October 23, 2025

I purchased my Tiguan in 2021 and Randy was very professional . SERVICE AT THIS DEALER IS A+ SUPER HONEST Great staff. Special mention to Cindy but all service agents are awsome. First time I deal with a dealer that I feel comfortable. By the way the purchase was made by phone and text because I dislike visiting dealers but Randy was awesome. All services are done at this dealer.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your wonderful experience with your Tiguan purchase. We are thrilled to hear that Randy provided such professional assistance during your vehicle purchase, especially through phone and text communication which made the process comfortable for you. Additionally, it's wonderful to know that Cindy and our entire service team have made such a positive impression, creating an environment where you feel genuinely comfortable. We value customers like you who trust us with all their vehicle service needs, and your confidence in our team reflects the dedication we put into every interaction.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I bought a new ID4 that had scratches.

Reviewed by 123October 09, 2025

I bought a new ID4 that had scratches. They told me they would fix it. I had the appointment, but the painter never came, as usual. Then I had to make another appointment. This time he did come, but he did a horrible job. He left the door with orange peel and scratched the taillight. The dealership doesn't help. I had to pay for an Uber because they don't have anyone who can do that. Now they can't give me any other solution. I'll have to go further with this.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We are sorry to hear that you are not satisfied, and we understand your frustration. This situation does not reflect the standard we strive to maintain. Please contact Kyle Nunez at KNunez@vtaig.com so we can work together to find a proper resolution.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This dealer declined my offfer and then lowered their

Reviewed by NickAugust 15, 2025

This dealer declined my offfer and then lowered their price on the car later the same day. These people are just playing games instead of moving cars.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your concerns with us, Nick. We understand your frustration regarding the pricing situation you experienced. We value your feedback , and your experience is important for us to hear. We are sorry to hear that you feel this way about your interaction with our team. We strive to maintain transparent communication throughout all customer interactions. Please reach out to Kyle Nunez at KNunez@vtaig.com so we can discuss this matter further and work toward a better resolution.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Orlando VW South

At Orlando VW South we know that you have high expectations - so we strive to do whatever it takes to earn your business so you can drive away with confidence in the perfect car for you. Our experienced sales staff is eager to share its knowledge and enthusiasm of the Volkswagen Brand with you. We encourage you to browse our inventory or contact us to schedule a test drive and research financing options. We are also a leading VW Service Facility. At Orlando VW South we service all vehicle makes and models.

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