12700 E Colonial Dr
Orlando, FL 32826
Sales: 866-677-4534
Used Cars: 888-457-6093
Sales Department
| Sun | 11:00am – 6:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Orlando, FL that carry Volkswagen
Overall Rating:
4.1 (out of 5)
91% recommend this dealer
944 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Classic Bait and Switch: They advertised a nice used car
Classic Bait and Switch: They advertised a nice used car for an exceptionally low price. It was 39k with low miles. Test drove and was ready to buy until Omar the money man, presented the invoice: $1500 dealer service, $1000 another dealer service, $2000 car coating that was already applied so can’t decline it. (Even though salesman said no coating on the car when asked separately). Taxes, crazy “warranties” and other misc xx charges brought the price to $49,000.00 wow! So they advertise low, get you in, then hit you with the xx charges right at the end. BUYER BEWARE. One positive was Steven the salesman was nice and kind…….omar was too as he tried to justify the excessive fees.
Dealer Response
Hello, we are disappointed to learn of your experience here at Napleton's Volkswagen of Orlando, but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (407) 591-3990 at your earliest convenience to discuss how we can turn this experience into a positive one.
Maximum rating = 5
Bought a ID Buzz last weekend from the dealership!
Bought a ID Buzz last weekend from the dealership! Amazing experience thank you Fernando!! We love it
Dealer Response
Hi Maria, thank you for the glowing review. It means a lot to us! We're thrilled that you had an amazing experience, and we hope you continue to love your ID Buzz! Thank you for choosing our dealership and for letting Fernando take care of you.
Maximum rating = 5
Made the process super easy!
Made the process super easy! Got me best the best interest rate, I recommend this place to everyone!
Dealer Response
Hi Henrique, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
Maximum rating = 5
At Napleton's Volkswagen of Orlando we are not only passionate about our new and used Volkswagen model lineup but we are extremely dedicated to providing top-notch customer service to our Altamonte Springs Oviedo Winter Park Union Park area customers as well. Whether you have a specific model in mind or not we here at Napleton's Volkswagen of Orlando will help you make a highly informed decision through every step of the buying process.
Find out what your used car is worth with our appraisal tool.