12700 E Colonial Dr
Orlando, FL 32826
Sales: 866-677-4534
Used Cars: 888-457-6093
Sales Department
| Sun | 11:00am – 6:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Orlando, FL that carry Volkswagen
Overall Rating:
4.4 (out of 5)
92% recommend this dealer
917 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
When the car price dropped from a email notifications i
When the car price dropped from a email notifications i got the next day. I called the dealership two times , it took Niyi 2 hours to call me back and manager almost 3 hours , When I got to the dealership I didn’t feel welcome by manager or any of associates. Manager or sales person didn’t day congratulations to me. I was charge $799 in the loan for AV performance, in which I didn’t get card to use the service, I asked several times to remove that unusable service from the loan it was denied. It’s took 2 hours to get approved on load for 11,694. In actually should be a loan for 1K less about 10,700
Dealer Response
Hi Tony, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (407) 591-3990.
Maximum rating = 5
Worst dealership added on 6k in taxes on a 14k car and
Worst dealership added on 6k in taxes on a 14k car and trying to sell me stuff that I didn't want , would not recommend to buy a car there.
Dealer Response
Hello, thank you for taking the time to leave us feedback about your experience with us. Here at Napleton's Volkswagen of Orlando, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (407) 591-3990 to discuss ways we can better serve you in the future.
Maximum rating = 5
My Dr one tome around with Napleton.
My Dr one tome around with Napleton. They get the job done, and are friendly to boot!
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Maximum rating = 5
At Napleton's Volkswagen of Orlando we are not only passionate about our new and used Volkswagen model lineup but we are extremely dedicated to providing top-notch customer service to our Altamonte Springs Oviedo Winter Park Union Park area customers as well. Whether you have a specific model in mind or not we here at Napleton's Volkswagen of Orlando will help you make a highly informed decision through every step of the buying process.
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