Volkswagen of Ocala in Ocala including address, phone, dealer reviews, directions, a map, inventory and more

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5135 SW College Rd
Ocala, FL 34474

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Sales: 352-877-3711

Used Cars: 352-877-3727

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Volkswagen of Ocala

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

551 out of 556 people said they would recommend this dealer

1 (out of 5)

RUDE AND HORRIBLE CUSTOMER SERVICE

Reviewed by Car Buyer in Ocala, FLFebruary 07, 2021

ONLY Buy from this dealership if you absolutely HAVE to. Other than that Do not deal with this dealership. They are very rude, do not care about their customers, and are sneaky scammers.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Scammed

Reviewed by John McCarthy in Melrose, FLMay 31, 2020

I was suckered into coming to there store to look at a Chevy Silverado pickup! When myself and my wife showed up,(myself driving over an hour) the vehicle I was looking at was not drivable. Something about the braking system!!! Now mind you I was in constant contact with the dealership all day and they even sent me a video of the truck!! And at no time was the issue brought up! I was expecting a whole different experience but should have know it was a used car salesmen!

Customer Service 3

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Marek Stuller

Reviewed by Jacki in Ocala, FlOctober 16, 2017

I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Volkswagen of Ocala

Here at Volkswagen of Ocala we are a part of a group of closely related Florida businesses providing new and pre-owned automobiles and related services for our customers. We believe our success is directly proportional to our level of customer satisfaction, achieved through developing positive long-term customer relationships. We want to be known as having the best car buying experience on the gulf coast!

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