209 South Lake Parker Ave
Lakeland, FL 33801

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Sales: 863-852-1722

Used Cars: 863-852-1737

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Lakeland Volkswagen

Overall Rating:

4.3 (out of 5)

87% recommend this dealer

3152 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The Service Department was very accommodating and was

Reviewed by jlbasakFebruary 12, 2026

The Service Department was very accommodating and was able to complete the job in a timely manner. The Service Department advisor was very courteous.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, thank you for sharing your experience with Lakeland Volkswagen. We are glad the Service Department was able to complete the work promptly while making you feel welcomed and respected. It is great to hear the service advisor provided courteous and attentive support. We appreciate your feedback and look forward to assisting you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always very helpful and I’m a repeat customer that has

Reviewed by H_LEWIS71February 12, 2026

Always very helpful and I’m a repeat customer that has purchased many Volkswagen’s from Lakeland VW

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, it means a lot to hear that you continue to choose Lakeland Volkswagen for your vehicles. Being a repeat customer shows a strong level of trust, and we are grateful for your loyalty. We are glad our team has been consistently helpful and look forward to supporting you with your next Volkswagen.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I have been going to Lakeland VW to service my vehicle

Reviewed by pjmedinaFebruary 11, 2026

I have been going to Lakeland VW to service my vehicle for the last 2 1/2 years. In all that time I have been happy with their service every time except once, 2 visits ago. So on my last visit, I notified Ashleigh of the problem I had during that previous visit. She notified the service manager of my problem, and I have to admit they went above and beyond to correct the problem and satisfy me to the point I will never take my car anywhere else to be serviced. Kudos to Ashleigh and her team.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for your continued trust in Lakeland Volkswagen for your service needs. Having a long history with us makes your feedback especially meaningful, even when one visit did not go as planned. We are glad you spoke with Ashleigh so the concern could be addressed right away. It is reassuring to hear the team took the time to correct the issue and leave you feeling confident in your decision to keep servicing your vehicle here. Your loyalty truly means a lot to us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lakeland Volkswagen

Welcome to Lakeland Volkswagen your Central Florida Volkswagen dealer. At Lakeland Volkswagen we serve clients looking to purchase a New Volkswagen or pre owned/certified vehicle from Tampa to Orlando and all of Central Florida. Come by and see why we were voted #1 in Customer Satisfaction in the Entire South East Region!

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