O'Steen Volkswagen in Jacksonville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

11401 Philips Hwy
Jacksonville, FL 32256

Get Directions
Visit Dealer Website

Sales: 904-578-7126

Used Cars: 904-578-7198

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of O'Steen Volkswagen

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

18 out of 24 people said they would recommend this dealer

1 (out of 5)

Making a deal is NOT a priority

Reviewed by Samantha in Jacksonville, FloridaApril 10, 2021

My husband brought my car in for service and found a car I might have liked. I decided upon the drive 1.5 hrs home that I wanted to put in an application and did at 1:45pm at 4:45 I was asked by Seth, the sales guy to wait until tomorrow because one finance guy had left and another one didn't want to step on the others toes. ( had not even ran the application with him) Clearly his other test drives he identified as being on were more important and specific finance guy did not have the best of the dealerships profit in mind. Take your business elsewhere like I am for timely deal making!

Customer Service 1

Buying Process 1

Quality of Repair 5

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Purchased a certified VW Passat SEL V6

Reviewed by JJ, senior car nut in Fort Myers FL,March 06, 2020

I traveled more than an hour to look at a certified VW Passat at O'Steen VW. The salesman Jag was helpful and made the process fun. Of course Jag was assisted by sales management, and also Rob and York in finance. In terms of details and after sales support the folks at O'Steen VW followed through to make things right. Kudos to General Manager David Schomp for running a "good ship". O'Steen VW isn't in my back yard, but I will do business there again. And I love my Passat.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

I love my EOS and the O'Steen team!!!

Reviewed by JaxBeachAM in Jacksonville Beach, FLNovember 06, 2013

I had the best experience buying my VW with Brian Blanchard!! I liked how he made me feel comfortable throughout the whole buying process. He went over all the features of the car and was there for the first service. I highly recommend buying your next car at O'Steen VW and with Brian B. especially.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About O'Steen Volkswagen

Searching for a pleasant, no-hassle car buying experience? Then we invite you to visit O'Steen Volkswagen, Jacksonville's premier Volkswagen dealership. Our Avenues location allows us to conveniently serve Jacksonville, Orange Park, the Beaches and beyond.
At O'Steen Volkswagen you'll find the entire lineup of new Volkswagen models, Certified Pre-Owned Volkswagens and quality pre-owned vehicles of all makes. We offer award-winning certified VW Express Service and genuine VW parts.
Let our friendly, professional and knowledgeable staff show you why O'Steen Volkswagen is Jacksonville?s #1 choice for Volkswagen sales and service!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top