11401 Philips Hwy
Jacksonville, FL 32256
Sales: 904-322-5100
Used Cars: 904-322-5100
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:30pm |
| Tue | 7:00am – 6:30pm |
| Wed | 7:00am – 6:30pm |
| Thu | 7:00am – 6:30pm |
| Fri | 7:00am – 6:30pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Jacksonville, FL that carry Volkswagen
Overall Rating:
4.8 (out of 5)
92% recommend this dealer
317 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Frustrating, not easy, made false statements to justify
Frustrating, not easy, made false statements to justify actions. Poor customer service experience by finance rep Dee. When I came to pick up my paperwork copies was told, let’s get this taken care of so you can get out of our hair. Will not purchase from this dealership again.
Dealer Response
Anita, we apologize for not giving you the 5-STAR service that you deserve. I have tired to call you a few times and express with you that we can do better, please give us another chance to prove to you that we are here for you anytime you need us. Please call Chuck Wrye General Manger at 904 322-5100 EXT 5100. We look forward to hearing from you. Thank you.
Maximum rating = 5
Fantastic group of people.
Fantastic group of people. They immediately reached out when a vehicle I had a great deal of interest in was traded in. We were able to put together a fair deal based on my willingness to act quickly.
Dealer Response
Thank you for sharing your experience! We’re thrilled to hear that our team was able to act quickly and help you secure a fair deal on the vehicle you were interested in. We truly appreciate you choosing O'Steen VW and hope you’re enjoying your new ride! -AS
Maximum rating = 5
Working with Scott Pantin was great, love my 2026 VW
Working with Scott Pantin was great, love my 2026 VW Tiquan SUV SEL. Thanks Scott!
Dealer Response
Thank you for your kind words! We’re thrilled to hear that Scott Pantin made your experience great and that you’re loving your new 2026 Volkswagen Tiguan SEL 🚗✨. Enjoy every mile, and thank you for choosing O'Steen VW. -AS
Maximum rating = 5
Searching for a pleasant no-hassle car buying experience? Then we invite you to visit O'Steen Volkswagen Jacksonville's premier Volkswagen dealership. Our Avenues location allows us to conveniently serve Jacksonville Orange Park the Beaches and beyond.
At O'Steen Volkswagen you'll find the entire lineup of new Volkswagen models Certified Pre-Owned Volkswagens and quality pre-owned vehicles of all makes. We offer award-winning certified VW Express Service and genuine VW parts.
Let our friendly professional and knowledgeable staff show you why O'Steen Volkswagen is Jacksonville?s #1 choice for Volkswagen sales and service!
Find out what your used car is worth with our appraisal tool.