98 Lathrop Rd
Plainfield, CT 06374

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Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 1:00pm

Reviews of Central Auto Group

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

2893 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had the best experience working with Diana Strain!

Reviewed by hill wheelerAugust 04, 2025

I had the best experience working with Diana Strain! From the moment I walked in, she was extremely friendly, personable, warm, down to earth, and easy to talk to. I never once felt pressured or overwhelmed. I was nervous about the experience initially, but Diana really listened to what I needed and provided a solution that made sense for me. She was extremely knowledgeable, honest, patient (especially with all of my issues, questions, and indecisiveness), and genuinely cared about making sure I felt comfortable with my decision. It's rare to find a car sales consultant who feels like a trusted partner, but that's exactly what Diana was. She truly went above and beyond! She even checked in with me after the sale was made to ensure my happiness and satisfaction was met. She truly is the best and made the entire process seamless. I highly recommend asking to work with her!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

After a year and a half I figured I would write a review.

Reviewed by ERIK GARDNERApril 27, 2025

After a year and a half I figured I would write a review. This dealership made good with me in ways most would not, as I purchased a used car, problems come with the territory as you know, esp when you purchase and Alfa Romeo from a Mazda dealership lol. David, a young salesman with very little experience who no longer works here helped me. After making the purchase, aside of brakes and a sunroof issue they fixed no questions we went back an forth over a battery, Alfa is a tricky car, smallest drain and things don't work. Tested it several times an insisted it was fine. Bought a new battery from the Alpha dealer and proved it was in fact the battery and Central reimbursed me for it!! I just paid the car off this week and will be heading back to see what's next!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

That dealership is very frustrating.

Reviewed by johnbryant3344January 29, 2025

That dealership is very frustrating. They don't communicate very well and I don't think they have any good text down here. They had my car for 5 days and when they were done with it I traded it in because it was electrical problems

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Central Auto Group

Central Auto Group is Eastern CT and Western RI's premiere destination for all things Ford Mazda Hyundai Volkswagen & numerous pre-owned vehicles. Our new Real Deal Promise guarantees the following 4 commitments to you. We always guarantee the lowest price on any new vehicle. Receive a guaranteed minimum up to $4000 for your trade-in with the purchase of a new vehicle. Purchase a new OR used vehicle and receive a 2 year/2000 mile maintenance package valid at our service centers. Last but not least if we cannot beat a deal from one of competitors we will give you $2000 cash. We're still your #1 buying destination but just better!

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